Social Insight Analyst Job at Salt (London)

Analyst - Social Listening & Insights

Mutiny is Trailer Park Group’s integrated creative agency focused solely on the ...

Location

United States , Hollywood

Salary:

80000.00 - 90000.00 USD / Year

Trailer Park Group

Expiration Date

Until further notice

Requirements

2+ years of relevant experience in analytics or insights roles, ideally within a marketing agency setting
Experience supporting social media campaign analysis within an integrated marketing agency environment
Proficient in Microsoft Excel for data analysis and reporting
Familiar with common social media measurement and listening tools
Candidates should be based in the West Coast Region of the US
Agency experience is a must-have

Job Responsibility

Support the analysis of campaign data to help derive actionable insights that improve integrated marketing performance
Assist in evaluating the effects of audience selection, media mix, and content strategy on campaign outcomes
Conduct social listening using established tools and queries, including cleaning and preparing data for review
Help gather and report on Paid/Owned/Earned performance using a combination of native platform tools and third-party platforms
Support the development of integrated analysis across various measurement frameworks and scorecards
Assist in compiling and presenting findings related to campaign performance

What we offer

Unaccrued time off
Sick time
Paid company holidays
Medical/dental/vision insurance
Life insurance
Disability insurance
Maternity/paternity benefits
401(k) for regular full-time employees
Access to TPG Academy
Potential bonus compensation for certain roles

Fulltime

Social Media Analyst

Join a globally recognized leader in the fashion and lifestyle industry. You’ll ...

Location

United States , NY

Salary:

31.03 - 34.48 USD / Hour

Aquent

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Marketing, Communications, or a related field, or equivalent practical experience
1-3 years of experience in social media, community management, or digital marketing, preferably within a fashion, beauty, or lifestyle brand
Strong understanding of major social platforms, including their trends, best practices, and competitive analysis techniques
Exceptional written and verbal communication skills, with the ability to manage community interactions with empathy and maintain an on-brand tone
Proven experience with social media management and analytics tools
Highly organized with strong project management skills, capable of managing content calendars, reporting, and cross-team collaboration effectively
Comfortable thriving in a fast-paced environment, adept at balancing multiple priorities and deadlines
A genuine passion for building engaged online communities and identifying cultural, user-generated content (UGC), and influencer opportunities
A self-starter mentality, eager to take initiative and drive projects forward
Strong analytical skills, capable of extracting insights from data

Job Responsibility

Community Engagement: Serve as the authentic voice of the brand, fostering meaningful conversations and building a positive, connected community across social channels
Cultural & Competitive Intelligence: Act as a brand anthropologist, tracking competitor and category activity to understand trends, messaging, and consumer responses
Content & Insights Contribution: Provide weekly social listening summaries, translating community sentiment and cultural signals into actionable inputs for creative briefs and content priorities
Platform Growth & Optimization: Support the strategic expansion of a key visual content channel, identifying repurposable content and opportunities to grow engagement
Operational Excellence: Ensure seamless day-to-day execution by assisting with content scheduling and tagging across platforms

What we offer

subsidized health, vision, and dental plans
paid sick leave
retirement plans with a match

Fulltime

Senior Creative Analyst

This is a Croud role, sitting at the intersection of Born Social (Creative) and ...

Location

United Kingdom , London

Salary:

44000.00 - 50000.00 GBP / Year

Born Social

Expiration Date

Until further notice

Requirements

Proven experience in analytics, insights or effectiveness roles, ideally within an agency environment
Strong grounding in social media analytics and creative performance measurement
Comfortable working across multiple platforms and formats
Hands-on experience building dashboards and reporting outputs (Datorama, Tableau or similar)
Confident working directly with clients and presenting insight clearly and persuasively
Strong analytical thinker who knows how to turn data into meaningful insight
Familiar with marketing and creative effectiveness principles, and tools like Sprinklr (or similar)
Detail-oriented, reliable and accountable for high-quality delivery
Collaborative, comfortable working across disciplines, and confident operating independently

Job Responsibility

Leading day-to-day analytics delivery across key client accounts
Owning regular reporting cycles (weekly, monthly, quarterly)
Delivering deep-dive analyses, effectiveness reports and project-based insight work
Translating complex data into clear, compelling narratives and recommendations
Building, maintaining and evolving dashboards (e.g. Datorama, Tableau)
Ensuring data quality, consistency and best-practice visualisation
Applying creative effectiveness and social measurement frameworks across platforms
Identifying performance patterns, drivers of success and opportunities to optimise creative output
Acting as a trusted analytics partner to clients
Collaborating closely with Strategy, Creative, Media and Client teams

What we offer

Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
25 days holiday a year
Discretionary annual performance based incentive
Sale commission
Recruitment referrals bonus
Health & Wellbeing contribution
2 Recharge Days each holiday year
Ride to Work scheme
Railcard
Season Ticket loan

Fulltime

Research Analyst

As a member of the Professional Services team, you’ll execute bespoke research p...

Location

Germany

Salary:

Not provided

Brandwatch

Expiration Date

Until further notice

Requirements

2+ years of experience on data analysis/ as a social media manager or working in an agency, with exposure to KPI reporting
Understanding of marketing and social media
Social Media paid data knowledge
Knowledge of and interest in current social media platforms
Technical aptitude for learning new software and conducting both quantitative and qualitative analyses
Experience creating data visualisations, data storytelling, and creating a compelling story flow of report deliverables
Confidence in business writing, client communication and presentation skills
Competency in Excel and PowerPoint
Full training in Brandwatch software will be provided
Familiarity social media tools such as Brandwatch is of advantage

Job Responsibility

Analyse social media and digital data to uncover insights that drive client performance and strategy
Build client-facing presentations that tell compelling, data-driven stories tailored to business objectives
Connect social media trends, audience behavior, and cultural insights to performance data to surface actionable opportunities
Work collaboratively and independently on research projects, with a focus on personal accountability and project management
Gain an understanding of the full range of Brandwatch products and have a proven understanding of analysis, data storytelling and research methods
Execute on a research plan and build a narrative with data that is engaging and actionable
Provide strategic guidance to clients across roles/functions to map to their larger business goals/data

What we offer

Capital-forming benefits and a pension fund
Flexible working hours and mobile work
Commuter card subsidy
Subsidy for our partner EGYM Wellpass to access 7,500 premium fitness and wellness options
New and modern office in Gateway Gardens, Frankfurt
Professional development in a modern and globally leading company
Insights into the international media landscape
A dynamic global team
Work independently and self-driven in an innovative environment
Value-driven culture and team-oriented working

Customer Care Analyst

The Customer Care Analyst is responsible for demonstrating high-quality reputati...

Location

Canada , Laval

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing or communications preferred
3+ years' experience in Customer Relations or Reputation Management
Focus on Social Media experience is preferred
Proven ability to correspond on social media platforms with proper grammar, spelling, and rules of composition
Proven ability to effectively communicate with customers over the phone in a professional manner
Experienced in managing call center operations, including monitoring queues, ensuring SLA adherence, and optimizing team performance
Demonstrated Advanced Troubleshooting Skills: Proficient in handling complex cases by taking ownership of testing, diagnosing root cause issues, and collaborating with internal teams to implement solutions
Communication and Interpersonal Skills: Strong written and verbal communication skills across social media and phone interactions, with excellent grammar, active listening, and comprehension
Skilled in utilizing digital analytics to develop data-driven strategies that improve service level agreements (SLAs) and enhance customer satisfaction
Skilled in interpreting data insights to identify trends, inform decision-making, and develop effective strategies that drive performance and business outcomes

Job Responsibility

Utilize digital analytics to enhance performance and customer satisfaction
Address advanced customer inquiries via phone, email, and chat
Manage complex inquiries beyond first-level capabilities
Conduct daily audits and quality checks on cases and calls
Ensure timely responses to inquiries, adhering to SLAs
Maintain prompt response times for social media interactions
Oversee phone queues and manage call overflow
Use Genesys status indicators appropriately
Report errors in Salesforce cases promptly
Adhere to marketing initiatives and organizational policies

What we offer

Group Insurance Program: health and dental care, long-term disability, life insurance, health spending account
Pension Plan
Share Purchase Plan
Paid Time Off: vacation days, sick days, and personal days
Employee Discounts
Training and Development: workshops, seminars, and online courses
Recognition and Rewards
Mentorship Program
Scholarship Program

Fulltime

Senior Marketing Data Analyst - Social Analytics Lead

The Global Marketing Engines and Experiences (E&E) team within Microsoft is resp...

Location

United States , Redmond

Salary:

106400.00 - 203600.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 2+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 4+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience
Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data analysis and reporting, data science, business intelligence, or business and financial analysis
OR equivalent experience

Job Responsibility

Social Listening & Brand Intelligence: Own the end-to-end social listening strategy and execution to monitor brand health, product sentiment, campaign performance, customer feedback, and emerging trends across all Microsoft properties and competitive landscapes
Build and optimize social analytics frameworks that connect social conversations, influencer content, and competitive activities to business outcomes including brand perception, share of voice, registrations, and pipeline performance
Identify patterns, sentiment drivers, and conversation trends in social data to inform brand positioning, content strategy, and crisis response protocols
Establish measurement standards and KPIs for social listening programs across E&E and partner organizations
Influencer Analytics & Measurement: Design and implement comprehensive influencer analytics frameworks to measure influencer impact, reach, engagement quality, sentiment influence, and return on investment across paid and organic social campaigns
Integrate Sprinklr influencer data with campaign performance systems (Adobe, Marketo) to attribute influencer activities to key outcomes like registrations, content engagement, and customer advocacy
Develop executive-ready influencer performance dashboards that clearly communicate influencer contribution to brand awareness, consideration, and demand generation
Partner with Brand and PMM teams to optimize influencer selection, content strategies, and investment allocation based on data-driven insights
Competitive Intelligence & Market Positioning: Own competitive intelligence reporting and analysis, tracking competitor social strategies, share of voice, sentiment trends, campaign tactics, and market positioning across key product categories and business segments
Surface emerging threats, opportunities, and market shifts through proactive social monitoring and deliver timely, actionable competitive insights to Brand, PMM, CI, and senior leadership

Fulltime

Organic Social Analyst

This position sits in our Creative & Media craft. We combine data, technology, c...

Location

United Kingdom , London

Salary:

Not provided

DEPT®

Expiration Date

Until further notice

Requirements

Relevant experience within a social media analytical role at a digital/creative agency or internally at a consumer focused brand
Strong understanding of key social media platforms and the key metrics and data points associated with them
Ideally an understanding of both organic and paid social media, with organic being priority
Advanced proficiency reporting across a number of social media platforms including but not limited to TikTok, Facebook, Instagram, YouTube, & Pinterest
Expertise in social listening platforms like Pulsar/Brandwatch
High proficiency in Excel/Google Sheets skills, comfortable with formulas & manipulating large data sets
An inquisitive and numerical mindset
Excellent time management and organisational skills with a high attention to detail
Good understanding of how to develop social first creative
Understanding of how organic social can play a role in helping clients meet their overall business objectives

Job Responsibility

Develop reports delivering accurate results in a timely manner outlining KPIs that align with client objectives
Manage & manipulate data in Google sheets, using formulas for ease
Automating the data sets where possible to speed up & improve the workflow
Deliver insights related to the data to tell a cohesive story of performance over a set period or time or for a specific campaign
Lead the vision for how cross-platform data can be utilised to inform optimal content creation and distribution
Work with clients internal analytics team to supplement any platform data with other relevant client data
Contribute insights and strategic thinking to all areas of the business (content, technology, media, data)
Stay on top of platform and content trends, specifically regarding data insights best practices
Utilise social listening tools to monitor brand sentiment, trends and surface key talking points and topics of relevance for creative responses
Ensure constant innovation across all deliverables

What we offer

A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program
Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities

Fulltime

New

Director, Social Analytics

Digital Media Management (DMM), a Keywords Studios company, is a leading full-se...

Location

United States , Los Angeles

Salary:

135000.00 - 150000.00 USD / Year

Digital Media Management

Expiration Date

Until further notice

Requirements

7-10 years of experience in the social analytics space
In-depth understanding of organic and paid social media, preferably within an agency environment
Expert knowledge of how paid, earned, and owned channels work together
Proven ability to tell impactful strategic stories informed by social metrics and other available data
Proven approach to data modeling using social media metrics to build benchmarks and measure ROI for clients
Experience using Data Visualization tools such as Excel, Power BI, Tableau, Data Studio, etc.
Able to synthesize complex data and findings into clear and concise insights
Client-facing experience with a track record of building trusted client relationships
Excellent communication and presentation skills, with the ability to articulate complex data insights to non-technical stakeholders
Proficient in document and deck presentation building using Google Suite and other tools

Job Responsibility

Formulate and establish a strong data and reporting POV that DMM will use to measure success across social media campaigns
Act as the resident expert on social media platform data and the impact or implications of various metrics as they pertain to performance
Lead the development of reporting infrastructure and dashboards to monitor key KPIs
Develop and present priority reports and presentations with client stakeholders, transforming data into compelling stories with clear, actionable insights
Work with clients to establish key campaign benchmarks and KPIs
Evaluate and recommend additional analytics and consumer research tools, manage relationships with vendors, and lead internal trainings on new tools
Explore, vet and implement AI solutions into reporting services where relevant to scale
Manage and mentor a team of social analysts with a focus on growth, learning, and development
Guide a team of social analysts in their development of reports, ensuring quality and accuracy
Partner with the strategy team to provide insights used to inform social audits, playbooks, and new business pitches

What we offer

DMM pays 100% of the cost for employee medical, dental, and vision premiums, as well as covers 40% of dependent premium costs
Employer paid life insurance
A tax-advantaged health savings account (HSA)
A 401(k) plan that provides employees with automatic enrollment at 3% of your salary with a full employer match of your first 3% contribution, all fully vested
Paid family leave
Open PTO: DMM offers unlimited vacation, 10 sick days & 5 mental health days
DMM Fridays: Employees have the opportunity to sign off early and kick-start their weekends at 2pm on Fridays
DMM offers DEI specific training focused on preventing discrimination and harassment in the workplace
ERGs focusing on diverse perspectives across DMM to promote diversity, inclusion, and shared experiences
Generous donation match to non-profits of interest to our employees

Fulltime

Social Insight Analyst

Salt

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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