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Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
Job Responsibility:
Content Planning: Collaborate with the Senior Social Editor to execute social commerce and retail content plans across core Complex verticals—Music, Style, Sports, Sneakers
Support alignment between editorial, e-commerce, and social strategies across platforms like Instagram, TikTok, and emerging channels
Content Creation & Strategic Execution: Partner with creative and marketing teams to deliver shoppable, platform-optimized content with authentic product integrations that drive both audience engagement and conversion
Participate in and support social-first video production, including on-camera appearances when needed, bringing a natural and relatable presence to content
Post autonomously across multiple platforms (Instagram, TikTok, etc.), ensuring brand tone, quality, and consistency are maintained at all times
Demonstrate a strong ability to follow rollout schedules, publishing content on time and adjusting or taking down posts quickly and efficiently when needed
Cross-Functional Collaboration: Coordinate closely with editorial, e-commerce, and marketing teams to ensure content alignment and visibility across departments
Regularly interface with leadership and platform stakeholders to support key initiatives
Platform Optimization: Identify growth opportunities across social commerce ecosystems to increase engagement, drive sales, and scale audience development
Additional Responsibilities: Schedule and publish content on time using tools like Later, or native publishing platforms
Tag products accurately to facilitate a seamless shoppable experience
Remove or revise posts as needed based on real-time developments
Act quickly and decisively in dynamic content situations (e.g., trends, platform changes, urgent edits)
Requirements:
Proven Social Commerce Experience: Execution and strategy across major social platforms for a media or retail brand
E-commerce Fluency: Deep understanding of social-driven product storytelling, sales funnels, and integrated launches
Content Creation Skills: Proficiency with Adobe Creative Suite, Figma, CapCut, and Airtable. Must be comfortable editing and publishing independently
Strong Analytical Abilities: Able to track, interpret, and report on performance metrics to optimize content
Collaboration Excellence: Experience coordinating with cross-functional teams including editorial, e-commerce, marketing, and influencer managers
Strategic Creativity: Ability to pitch, plan, and produce content that drives both discovery and sales, with an editorial and shopper lens
Trend Sensitivity: Keeps up with social, retail, and tech trends to stay ahead of what resonates
Multi-Platform Expertise: Strong knowledge of how to optimize for Instagram, TikTok, Facebook, Twitter/X, Pinterest, and emerging platforms
Autonomy & Accountability: Must be able to independently manage schedules, hit posting deadlines, and respond swiftly to time-sensitive needs
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship
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