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Your new role: You will be ensuring people eligible for social care assistance have the maximum choice, control and power over the support services they receive to achieve the best possible quality of life and the equality of independent living wherever possible. You will work within The Care Act eligibility criteria to provide assessment and advice to clients and carers, to manage practical tasks through a problem-solving approach. Responsible for a caseload of an identified client group, you will work with them and their carers to identify needs and access services, referring to agencies where applicable. You will provide specific advice and information either by telephone or face to face visits in appropriate settings. You will undertake assessments, assessing the function and potential physical abilities of clients in all daily living task. As well as initial and regular reviews/updates to support planes to ensure they meet changing needs and risk over time of the client. The nature of the post will require flexibility to meet urgent work as they arise amy inevitably entail some work outside normal office hours. You will also be required to participate in the duty rota.
Job Responsibility
Ensuring people eligible for social care assistance have the maximum choice, control and power over the support services they receive
Working within The Care Act eligibility criteria to provide assessment and advice to clients and carers
Managing practical tasks through a problem-solving approach
Responsible for a caseload of an identified client group
Working with clients and their carers to identify needs and access services
Referring to agencies where applicable
Providing specific advice and information either by telephone or face to face visits
Undertaking assessments, assessing the function and potential physical abilities of clients in all daily living tasks
Undertaking initial and regular reviews/updates to support plans to ensure they meet changing needs and risk over time of the client
Flexibility to meet urgent work as they arise
Participating in the duty rota
Requirements
Experience of working (paid or voluntary) in a care related field e.g., social care, health, therapeutic setting
Good literacy and numeracy (A - C in Maths and English or equivalent qualification)
Knowledge of the Care Act 2014
Ability to communicate positively and clearly to a wide range of people, in a wide range of formats which will include writing clear, concise reports/letters and using IT systems
Excellent organisational and customer service skills
Ability to acknowledge, respect and respond to individual differences and diversity requirements
Ability to converse at ease with customers and provide advice in accurate spoken English
Support and assist in the moving and handling of people with varying levels of mobility
Ability to travel around the city, gaining access to a variety of venues through Portsmouth including clients homes
Flexibility, working occasionally outside of office hours