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You will be ensuring people eligible for social care assistance have the maximum choice, control and power over the support services they receive to achieve the best possible quality of life and the equality of independent living wherever possible.
Job Responsibility:
Ensuring people eligible for social care assistance have maximum choice, control and power over support services
Working within The Care Act eligibility criteria to provide assessment and advice to clients and carers
Managing practical tasks through a problem-solving approach
Responsible for a caseload of an identified client group
Working with clients and their carers to identify needs and access services, referring to agencies where applicable
Providing specific advice and information either by telephone or face to face visits
Undertaking assessments, assessing the function and potential physical abilities of clients in all daily living tasks
Conducting initial and regular reviews/updates to support plans to ensure they meet changing needs and risk over time
Participating in the duty rota
Requirements:
Experience of working (paid or voluntary) in a care related field e.g., social care, health, therapeutic setting
Good literacy and numeracy (A - C in Maths and English or equivalent qualification)
Knowledge of the Care Act 2014
Ability to communicate positively and clearly to a wide range of people, in a wide range of formats
Ability to write clear, concise reports/letters and use IT systems
Excellent organisational and customer service skills
Ability to acknowledge, respect and respond to individual differences and diversity requirements
Ability to converse at ease with customers and provide advice in accurate spoken English
Ability to support and assist in the moving and handling of people with varying levels of mobility
Ability to travel around the city, gaining access to a variety of venues including clients homes
Flexibility to work occasionally outside of office hours