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We're looking for an experienced Social and Community Engagement Manager to help us build strong connections with existing clients as well as potential nonprofit clients. Our vision is to make Getting Attention an indispensable resource for community and marketing guidance in the nonprofit sector. This role is both strategic and hands-on — you’ll manage our community engagement strategy, create meaningful touchpoints with nonprofits, and help grow the audience for our services by fostering trust, education, and advocacy.
Job Responsibility:
Monitor Getting Attention’s social media channels and identify opportunities to better engage with clients, nonprofit professionals, and other organizations in the sector
Participate in nonprofit-focused communities (Reddit, LinkedIn groups, forums) by offering helpful, expert responses
Build and nurture Getting Attention’s owned communities to become a go-to resource for nonprofit marketing guidance
Create a strong user engagement strategy
Host regular Zoom sessions, workshops, and Q&As to help nonprofit staff, leadership, and boards of directors better understand the Google Ad Grant and how Getting Attention supports success
Gather client feedback through community interactions and events, sharing insights with the internal team to improve service delivery
Develop and execute a content calendar across social platforms, highlighting nonprofit marketing best practices, success stories, and thought leadership
Repurpose webinars, blogs, and client case studies into engaging, shareable social content
Track engagement metrics such as social reach, community growth, event attendance, and session feedback
Provide regular reports with insights and actionable recommendations to leadership
Partner with the marketing team to amplify campaigns through community-driven initiatives
Design engagement activities that strengthen client relationships
Requirements:
5–10 years of professional experience in community management, client engagement, or social media management, with proven ability to build and execute engagement strategies independently
Impeccable written and spoken English
excellent presentation and facilitation skills for virtual events
Proficiency with social media platforms and scheduling tools (Hubspot or native schedulers)
Strong Zoom hosting skills (breakout rooms, live Q&A moderation)
Self-starter who thrives in remote, global teams
Strong collaborator
Passion for nonprofits and building meaningful communities
Strategic thinker who can also roll up their sleeves and execute
What we offer:
Work-from-home setup with all necessary equipment and software provided (laptop, headset, webcam)
Competitive salary with performance-based increases
Night shift preferred, but possibility for split shift flexibility for the right candidate
Opportunity to directly support organizations making a difference worldwide
Paid Vacation Leave (20 days accrued annually)
Paid Sick Time (5 sick days off annually)
Paid Life Leave (15 days accrued annually)
Paid Holidays (7 paid US holidays)
Bereavement Policy
Employee Giving Programs (Matching Gift Program, Volunteer Grant Program, etc)