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Social Adjustment Services Case Specialist

United States, Austin Employment contract 23.00 - 25.00 USD / Hour · Job Posted February 18, 2026
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Job Description

World Relief seeks a Social Adjustment Services Case Specialist. We are looking for talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community. This position will serve the RSS Social Adjustment Services Program in helping clients obtain self-sufficiency and social integration through applying for and receiving services for which client is eligible. This is a limited-term position funded through a grant agreement until September 30, 2026, and contingent upon funding extension.

Job Responsibility

  • Complete intake/enrollment for eligible clients
  • Assess client needs upon enrollment and create a plan for the client to reach self-sufficiency and social integration
  • Assist clients in developing life skills and navigating American systems
  • Enter client and service information in the ClientTrack database weekly
  • Prepare and maintain detailed case files
  • Maintain detailed and accurate case notes for all client interaction
  • Provide transportation to initial doctor appointments, benefit interviews, and trainings for clients as needed
  • Assist clients in scheduling transportation benefits as provided by RMA and Medicaid
  • Provide interpretation for SAS related services as needed
  • Assist clients with application forms for assistance, such as government housing and Food Stamp/Medicaid
  • Follow up with Food Stamp/Medicaid office and SSA regarding client’s application until decision is made
  • Equip clients to conduct independent services
  • Refer clients to other programs and services as needed
  • Evaluate and monitor quality of data entry by other agency staff to ensure data integrity for program requirements
  • Maintain regular communication with clients through client home visits, phone calls and office visits
  • Monitor files to ensure all required documents are included and files are in compliance with RSS SAS Program Guidelines

Requirements

  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
  • Valid driver’s license
  • Proficient in Microsoft Office applications

Nice to have

  • Experience of at least 2 years in similar position
  • Cross-cultural experience
  • Fluency in an additional language

What we offer

  • Competitive benefits package
  • Employee discount program
  • Gold-level Cigna Healthy Workforce Designation
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