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SOC Manager

Belgium, Libin · Job Posted May 27, 2026
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Job Description

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe's leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development. The world is how we shape it. Let's shape it together.

Job Responsibility

  • Lead daily Security Operations Center (SOC) activities across Tier 1–3 analysts and SOC engineers
  • Ensure 24/7 operational coverage, effective workload distribution, and adherence to SLAs
  • Oversee the full incident lifecycle, including detection, triage, escalation, and response governance
  • Maintain and continuously improve SOC procedures, playbooks, and key performance indicators (KPIs)
  • Ensure high quality, consistency, and accuracy in alert handling and incident reporting
  • Manage, coach, and develop SOC analysts and engineers
  • Define performance objectives, conduct regular evaluations, and support career progression
  • Design and implement training and continuous improvement plans to enhance SOC maturity
  • Foster a high-performing, resilient, and engaged team culture
  • Own the operational onboarding and offboarding of SOC clients and services
  • Contribute to client governance meetings and service review discussions
  • Deliver internal and external reporting on threats, incidents, SOC performance, and trends
  • Support audits, compliance reviews, and evidence collection as the SOC representative
  • Drive operational improvements based on metrics, incident analysis, and lessons learned
  • Collaborate with internal teams to enhance SOC service delivery
  • Identify and implement opportunities for automation, efficiency gains, and false-positive reduction
  • Prepare and track SOC budget forecasts and resource planning activities
  • Monitor service costs and operational efficiency (without full budget ownership)
  • Escalate major incidents, SLA breaches, and staffing risks to senior management

Requirements

  • Minimum 7 years of experience in cybersecurity operations, including SOC or incident response
  • At least 3 years in a leadership or management role within a SOC environment
  • Hands-on experience with SIEM, SOAR, EDR, threat detection, and incident response workflows
  • Strong understanding of SOC operations, including processes, SLAs, escalation models, and reporting
  • Experience working in regulated or large enterprise environments
  • Proven people management skills, including coaching and performance management
  • Excellent communication skills, with the ability to translate technical issues into clear, actionable insights
  • Structured and process-oriented mindset with a focus on operational excellence
  • Ability to remain calm and make effective decisions under pressure
  • Fluent in English, both written and spoken

Nice to have

  • Degree in Cybersecurity, Computer Science, or equivalent practical experience
  • Relevant certifications such as CISSP, CISM, GCIA, GCIH, or similar

What we offer

  • Mobility options (including a company car)
  • Insurance coverage
  • Meal vouchers
  • Eco-cheques
  • Continuous learning opportunities through the Sopra Steria Academy
  • The opportunity to connect with fellow Sopra Steria colleagues at various team events

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