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SOC Lead - Cyber Security Operations

India, Bangalore Employment contract · Job Posted June 03, 2026
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Job Description

We are seeking an experienced SOC Lead to head Vodafone’s Security Operations Centre (SOC) as part of Cyber Defence Operations (CDO). This role is accountable for the end-to-end delivery of SOC monitoring and response services across markets, ensuring consistent, high-quality detection and incident response in a 24x7 environment. The role combines operational leadership, deep technical expertise, and a strong transformation mindset, with a particular focus on embedding automation and AI-driven capabilities into live SOC operations. Acting as a bridge between operational excellence and SOC modernisation, the individual will ensure that new capabilities are effectively adopted, governed, and optimised to strengthen Vodafone’s global cyber defence posture.

Job Responsibility

  • Lead and manage 24x7 SOC operations, ensuring consistent, high-quality alert monitoring, triage, and incident response across all markets
  • Own and drive SOC service performance against key KPIs including MTTT, MTTR, triage quality, and SLA adherence, delivering measurable improvements in detection quality, response speed, and efficiency
  • Oversee the full alert lifecycle, ensuring accurate investigation, containment, escalation, and high-quality incident reporting
  • Continuously enhance detection capabilities by improving SIEM use cases, alert logic, and playbooks, reducing false positives and increasing coverage across priority threat scenarios
  • Drive the adoption of automation, SOAR, and AI-assisted capabilities to improve speed, consistency, and scalability, with appropriate governance and human oversight
  • Lead SOC transformation initiatives focused on reducing alert fatigue, streamlining workflows, and improving analyst productivity
  • Build, coach, and develop a high-performing SOC team through structured capability development, performance management, and knowledge sharing
  • Act as the final escalation point for complex or high-risk incidents, applying expert judgement to validate and close cases
  • Deliver clear, data-driven SOC performance and incident reporting to senior leadership
  • Foster a culture of continuous improvement through post-incident reviews, detection retrospectives, and operational learning

Requirements

  • 8+ years in security operations, including at least 4+ years in a SOC leadership or senior incident response role
  • Proven leader of 24x7 SOC teams, with a strong track record of improving MTTT/MTTR, triage quality, and operational performance
  • Technical authority in incident response, capable of leading complex investigations and making sound decisions under pressure
  • Highly experienced with SIEM platforms such as Splunk, Microsoft Sentinel, Google SecOps, ArcSight, or QRadar, and familiar with EDR/NDR technologies
  • Skilled in driving SOC automation, SOAR, and AI-enabled capabilities, with a clear understanding of governance and responsible use
  • Knowledgeable across network, endpoint, and cloud security, with a strong grasp of attacker techniques and the MITRE ATT&CK framework
  • Analytical decision-maker who balances risk, speed, and business impact in ambiguous situations
  • Passionate about developing people and building sustainable SOC capability for the future
  • Educated to degree level in Cyber Security, Computer Science, Information Technology, or a related discipline (or equivalent practical experience)
  • Holder of relevant certifications such as GIAC, CISSP, or vendor-specific SOC certifications
  • Committed to continuous learning, innovation, and contribution to the wider security community

Nice to have

Interest or exposure to AI/ML in security

What we offer

  • The opportunity to lead a globally impactful SOC function within a recognised Cyber Defence Centre of Excellence
  • Exposure to large-scale, complex cyber defence operations across multiple international markets
  • The chance to shape and influence the future of SOC operations through automation and AI-driven transformation
  • A collaborative, inclusive environment that supports professional growth and continuous learning
  • The ability to work with advanced security technologies and experienced cyber defence professionals

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