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Experience: 4 to 6 yrs. Location: Chennai. Engineering Graduate - preferably B.E. /B.Tech in IT or Computer Engineering. At least one Certification Preferred - CCNA or CEH / CSA. Environment: Palo Alto SOAR, Splunk, Microsoft MDE and Sentinel. Minimum 3years experience working in security operations environment or 3years’ experience in IT operations Data Centre, SOC/NOC. Ensure all threats at customer environment are detected and notified in timely manner. Continuous review of Incidents to ensure compliance with standard operating procedures. Provide training and feedback to Security Analysts to ensure quality deliverables. Identify and execute continuous improvements in monitoring, including threat scenarios and operating procedures. Interact with customers on queries and improvements related to service deliverables. Should know and able to contribute to MSSP services (Managed Security Services Provider). Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service. Review the alert to determine relevancy and urgency, create new trouble tickets for incident.
Job Responsibility
Ensure all threats at customer environment are detected and notified in timely manner
Continuous review of Incidents to ensure compliance with standard operating procedures
Provide training and feedback to Security Analysts to ensure quality deliverables
Identify and execute continuous improvements in monitoring, including threat scenarios and operating procedures
Interact with customers on queries and improvements related to service deliverables
Should know and able to contribute to MSSP services (Managed Security Services Provider)
Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service
Review the alert to determine relevancy and urgency, create new trouble tickets for incident
Requirements
Minimum 3 years experience working in security operations environment or 3 years’ experience in IT operations Data Centre, SOC/NOC
Very good English verbal & written communication skills
Good understanding of networking concepts and operating systems
Good understanding of key customer infrastructure components - Proxy, Firewall, Antivirus
Technical capability and maturity to assist and guide the team of Analysts
Should have worked and have good understanding of the following security tools: MITRE, NIST framework, SIEM tools (SENTINEL, SPLUNK, QRADAR)
Ability to learn new skills and adopting new technologies and work collaboratively in an international context
Ability to understand and work in a complex environment and concern for quality and detail
Ability to synthesize and analyze a variety of contexts and manage customer confidentiality
Knowledge on ITIL basic practice
SC:200 / SC:900
CC2 - Certified in CyberSecurity
Engineering graduate - preferably B.E. /B.Tech in IT or Computer Engineering
At least one Certification Preferred - SC-900: Microsoft Security, Compliance, and Identity Fundamentals certified