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Job Description: Minimum 2-year experience working in security operations environment or 2 years’ experience in IT operations Data Centre, SOC/NOC. Ensure all threats at customer environment are detected and notified in timely manner. Continuous review of Incidents to ensure compliance with standard operating procedures. Provide training and feedback to Security Analysts to ensure quality deliverables. Identify and execute continuous improvements in monitoring, including threat scenarios and operating procedures. Interact with customers on queries and improvements related to service deliverables. Should know and able to contribute to MSSP services (Managed Security Services Provider). Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service. Review the alert to determine relevancy and urgency, create new trouble tickets for incident. Ensure thorough knowledge of Protection of Personal Identifiable Information and GDPR. Certification (Must): SC:200 / SC:900; CC2 - Certified in CyberSecurity. Support Hours CET to be followed. Total Experience Expected: 02-04 years. Qualification & Certifications: Engineering graduate - preferably B.E. /B.Tech in IT or Computer Engineering. At least one Certification Preferred - CC2 - Certification in CyberSecurity; SC-900: Microsoft Security, Compliance, and Identity Fundamentals certified; SC-200: Microsoft Security Operations Analyst. Additional Information: ready for 24x7 support services.
Job Responsibility:
Ensure all threats at customer environment are detected and notified in timely manner
Continuous review of Incidents to ensure compliance with standard operating procedures
Provide training and feedback to Security Analysts to ensure quality deliverables
Identify and execute continuous improvements in monitoring, including threat scenarios and operating procedures
Interact with customers on queries and improvements related to service deliverables
Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service
Review the alert to determine relevancy and urgency, create new trouble tickets for incident
Requirements:
Minimum 2-year experience working in security operations environment or 2 years’ experience in IT operations Data Centre, SOC/NOC
Should know and able to contribute to MSSP services (Managed Security Services Provider)
Ensure thorough knowledge of Protection of Personal Identifiable Information and GDPR
Certification (Must): SC:200 / SC:900
CC2 - Certified in CyberSecurity
Engineering graduate - preferably B.E. /B.Tech in IT or Computer Engineering
At least one Certification Preferred - CC2 - Certification in CyberSecurity
SC-900: Microsoft Security, Compliance, and Identity Fundamentals certified