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SOC Analyst (L1)

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NTT DATA

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Location:
India , New Delhi

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Security Managed Services Engineer (L1) is an entry-level position responsible for ensuring the operational integrity of client Firewall infrastructures. The role requires a BE/BTech in Electronics, Computer Science, or Information Technology, along with at least one security certification. Candidates should have a minimum of 2 years of experience in security-related products and services, particularly with SIEM solutions. Key responsibilities include monitoring client infrastructure, troubleshooting incidents, and providing client support. Strong analytical and troubleshooting skills are essential for success in this role.

Job Responsibility:

  • Monitors client infrastructure and solutions
  • Identifies problems and errors prior to or when they occur
  • Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction
  • Investigates first line incidents assigned and identifies the root cause of incidents and problems
  • Provides telephonic or chat support to clients when required
  • Schedules maintenance activity windows for patching and configuration changes
  • Follows the required handover procedures for shift changes to ensure service continuity
  • Reports and escalates incidents where necessary
  • Ensures the efficient and comprehensive resolutions of incidents and requests
  • Updates existing knowledge articles or create new ones
  • Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities
  • May also contribute to / support on project work as and when required
  • May work on implementing and delivering Disaster Recovery functions and tests
  • Performs any other related task as required

Requirements:

  • BE/BTech in Electronics/EC/EE/CS/IT Engineering
  • At least one security certification such as CCNA Security, CCSA, CEH, CompTIA
  • Minimum 2 years of experience in handling security related products & services and preferably SIEM solution
  • Adequate knowledge of security devices like firewalls, IPS, Web Application Firewall, DDOS, EDR, Incident response, SOAR and other security devices
  • Knowledge of packet level analysis
  • Knowledge of networking protocols and technologies and network security
  • Sound analytical and troubleshooting skills

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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