Snr Sales Excellence Manager - Microsoft Advertising Job at Microsoft Corporation (London)

Job Description

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through our omni-channel, multi-format, global platforms. The team empowers Sales House partners to sell MSA products to advertisers in a predefined territory (region or market). We are seeking a top performing Sales Excellence Manager to drive our strategic focus through this sell-through sales motion, enabling our internal sales team and our Sales Houses achieve growth through advertiser acquisition, account management, and identification of growth opportunities. In this role, you will be a trusted advisor to the Partner Sales Executive and Sales Leader for the EMEA LATAM region, and will need to understand all aspects of their business. Your role involves participating in and leading elements of the Sales House selection process, partner onboarding, partner enablement and partner operations and ROB. This role enables Sales Houses with programs, tools, processes, and insights. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence.

Job Responsibility

Facilitate the selection of Sales House Partners to represent MSA and accelerate MSA market growth objectives, inclusive of agreed-upon staffing plan, RoB, and marketing commitments
Prepare the Sales House contracts, inclusive of targets & incentives
Set up Sales House partners on Microsoft systems with appropriate login credentials and tool access, ensuring 100% compliance
Establish high-quality relationships with internal partners across the business, including Operations, Finance, Marketing, Support, Learning & Development, other Sales and business teams
Manage a regular Monthly Business Update. Collect & evaluate Sales House and market performance data to measure success and improvement opportunities and engage with SH monthly to assess and measure performance against agreed upon goals, and address any blockers
Guide Sales growth opportunities and contribute to semi-annual strategy reviews
Lead Execution Excellence. Drive consistency and excellence in the sales process across regions. Share best practices and create custom sales enablement materials
Evolve operational processes and tools. With an analyst, leverage and develop reporting capabilities which enable visibility into revenue, forecast and attainment for internal Sales partners. Drive optimization and improvement in sales team processes and capabilities across the regions. Assess and anticipate customer/partner needs and apply or develop methodologies and resources to transform partners' capabilities, sales processes, and/or partner engagement processes
Enable nominations for revenue attribution & align internal billing processes for Sales House partner needs. Facilitate any billing disputes with between internal and external partners
Internally, review performance towards revenue targets agreed upon in contract and against Microsoft Advertising market growth goals
Extend executive capacity - represent as an internal advocate and an extension of Sales leadership. Advise on and contribute to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams
Be responsible for the facilitation of the fiscal, strategic and operational planning for the Sales team. Partner with leaders on long-term partner-led strategy

Requirements

Experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience
Experience using data to drive business outcomes or inform business decisions
Experience managing relationships with stakeholders, clients, and/or customers
BA/BS from an accredited college/university or relevant professional experience
Experience in sales and/or partnering with sales and solid understanding of the digital advertising ecosystem, ideally with experience in advertising sales
Passion for driving revenue, client interaction, actively supporting a growing business while assisting in the success of evolving the way we work
Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross group/functional teams with a high degree of independence and success
Demonstrated solid capability in verbal and written communications skills across a geographically dispersed audience
Organizational agility and ability to work successfully across a complex, highly-matrixed environment
Ability to deal with ambiguity, navigate uncertain situations, and drive for clarity
Decisive execution skills, an eye for detail, and action-oriented while maintaining good judgment in fast-paced, high-stress environments
Impact and influence at all levels of the org
High personal accountability for self and others
Adaptability, field empathy and innovative thinking
Some travel may be required as part of this role

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