Snow Sports Centre Manager Job at Parkdean Resorts (Warmwell)

Job Description

Are you ready to lead an exciting, high-energy team and deliver unforgettable guest experiences? At Parkdean Resorts, our Snow Sports Centre is a standout attraction—and we’re looking for a Snow Sports Centre Manager to take the reins and drive operational excellence, safety, and commercial success. As Snow Sports Centre Manager, you’ll oversee the day-to-day running of the centre and slope, ensuring everything operates safely, smoothly, and to the highest standard. You’ll lead and develop your team, maintain facilities and equipment, and explore opportunities to grow revenue - all while delivering the exceptional guest experience we're known for.

Job Responsibility

Overseeing delivery of the full snow sports programme, ensuring every session is engaging and supported by brilliant customer service
Recruiting, onboarding, and training Ski Slope Assistants to meet operational needs and build a high-performing team
Conducting daily slope and equipment checks to ensure everything is safe, clean, and ready for guests
Maximising retail and ancillary income, identifying new commercial opportunities within the centre
Ensuring the safety of guests and team members at all times, including the correct use and security of equipment and facilities
Maintaining outstanding standards of cleanliness, presentation, and safety within all snow sports areas
Leading, motivating, and coaching your team to deliver professional, engaging and memorable experiences
Reporting any suspected or actual weaknesses or breaches in the company’s information systems
Taking an active role in health, safety, and safeguarding responsibilities - reporting concerns and supporting compliance

Requirements

Experience managing and developing a team within a leisure, sports, or guest-focused environment
Strong commercial awareness with the ability to manage budgets, drive revenue, and identify new business opportunities
A Level 1 ski or snowboard instructor qualification
Excellent communication and relationship-building skills, with the confidence to work with internal teams, guests, and external partners
First Aid at Work qualification
A guest-first mindset and a passion for delivering safe, fun, and high-quality experiences
Flexibility to work varied hours including weekends, evenings, and bank holidays

What we offer

The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training
Employee Assistance Programme with a 24/7 confidential helpline for counselling and support
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you

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Snow Sports Centre Manager

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