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OpenAI Logo OpenAI · IT - Administration

SMS Prototype Handling Specialist

United States, San Francisco 288000.00 - 320000.00 USD / Year · Job Posted February 21, 2026
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Job Description

Lead OpenAI’s efforts around handling sensitive product prototypes and secure logistics. Design and drive programs that safeguard our most advanced projects by making sure all prototypes are constantly accounted for and are securely transported worldwide. Own the design, execution, and continuous improvement of prototype handling operations. Be the single accountable owner for the integrity of OpenAI’s prototype inventory and logistics systems, ensuring that all prototypes are continuously accounted for across locations, teams, and borders.

Job Responsibility

  • Maintain continuous, auditable accountability for all assigned OpenAI hardware prototypes
  • Operate and administer a secure prototype library, including inventory systems, physical storage, and check-in / check-out workflows
  • Execute access control processes to ensure prototypes are issued only to approved OpenAI personnel with appropriate authorization
  • Coordinate secure domestic and international logistics for prototypes, including shipment planning, hand-carry transport, customs coordination, and chain-of-custody documentation
  • Support engineering teams through prototype build, testing, iteration, and return cycles
  • Perform routine and ad-hoc inventory audits, reconciliations, and discrepancy investigations
  • Maintain accurate records, logs, and reporting on prototype status, location, and access history
  • Identify operational risks, gaps, or anomalies and escalate clearly and promptly to the Senior Secure Manufacturing and Stealth Specialist
  • Support incident response activities related to lost, damaged, or compromised devices
  • Execute established security procedures consistently while contributing practical feedback to improve operational processes

Requirements

  • 5–8 years of experience in secure logistics, hardware operations, prototype management, physical asset control, or supply chain operations
  • Hands-on experience managing sensitive or high-value hardware across multiple teams or locations
  • Comfortable being personally accountable for inventory accuracy and chain-of-custody integrity
  • Demonstrate sound judgment, discretion, and reliability when handling confidential materials
  • Experienced with asset tracking systems, audit processes, and operational documentation
  • Can work independently on well-defined problems while collaborating effectively with engineers, security partners, and operations teams
  • Comfortable traveling internationally and operating in high-trust, high-sensitivity environments

What we offer

  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
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