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SMO Group Business Process Manager

United States, Overland Park Employment contract 94600.00 - 170600.00 USD / Year · Job Posted April 05, 2025

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Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Responsibility

  • Leads process design, implementation, and quality control monitoring
  • Works on multiple large and highly complex projects for operational improvement
  • Works with teams across technology and the business segment to align strategic vision and build requirements
  • Provides structure, feedback and direction
  • Mentors and contributes to organizations body of knowledge on process design, modeling, execution, monitoring and optimization
  • Actively seeks out shared services industry and business information
  • Maneuvers and mentors others through complex political situations effectively and quietly

Requirements

  • Bachelor's Degree - Business, Finance or related field
  • 7-10 years Related work experience
  • Change Management
  • Process Improvement
  • Telecommunications
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have

Department-specific experience

What we offer

  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

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