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The SME Sales Executive is a front-line sales role responsible for engaging small and medium-sized businesses (SMEs) who have shown interest in Bark’s platform. This role combines outbound cold calling, live selling and activation, and onboarding conversations to help sellers start winning work through Bark. Sales Executives will speak to business owners across global English-speaking markets, build trust quickly, clearly explain Bark’s value, and guide sellers toward either booking an onboarding session or activating directly on the call. This role requires confidence on the phone, strong communication skills, resilience, and the ability to follow structured sales processes while delivering a high-quality seller experience.
Job Responsibility:
Outbound Sales & Cold Calling: Make high-volume outbound calls to sellers using Zendesk
Engage new and lapsed sellers through structured cold-calling frameworks
Confidently explain Bark’s value proposition (for both lead-gen and marketplace model)
Handle common objections and move conversations forward
Determine whether the best next step is: Booking an onboarding meeting, or Activating and selling on the call
Meeting Booking & Scheduling: Book onboarding or follow-up meetings using Calendly
Guide sellers through availability using simple, conversational questions
Confirm meeting details clearly and professionally
Send follow-up emails with Calendly links when sellers cannot commit immediately
Live Selling & Seller Activation: Activate sellers directly on a call or during pre-booked activation calls
Explain pricing, credits, lead flow, and value clearly and confidently
Help sellers select the right categories, locations, and lead settings
Ensure sellers understand best practices before purchasing leads
Maintain compliance with approved scripts, pricing, and offers
Onboarding Calls: Conduct onboarding calls with sellers who have already booked meetings
Walk sellers through: Activation and start pack options (if required)
Profile setup
Lead settings and filters
Buying and responding to leads
Best practices to maximise conversion
Answer questions and remove friction during early platform usage
Deliver a positive, consultative seller experience
Systems, Process & Data Accuracy: Accurately log all call outcomes, notes, and actions in Zendesk
Use correct dispositions for unanswered calls, voicemails, callbacks, and meetings booked