SME Pricing Specialist Job at Gillespie Recruitment (Sunderland)

Billing Senior Manager

Location

India , Hyderabad

Salary:

Not provided

Alter Domus

Expiration Date

Until further notice

Requirements

Bachelor's degree in Finance, Accounting, Business Administration, or related field
MBA preferred
10-15 years finance operations or billing management experience, with at least 3-5 years in supervisory/management roles (managing teams of 10-15+ FTE)
Deep knowledge of billing processes, pricing models (fixed-fee, variable, basis points, T&E, complex), and contract terms
Strong stakeholder management and client relationship skills (comfort interfacing with senior LoB Leaders and executive clients)
Experience managing operations in multi-currency, multi-jurisdictional environment preferred
SAP4HANA knowledge preferred
Proven track record of operational performance management (SLA compliance, quality improvement, cost efficiency)
Financial services or professional services industry experience strongly preferred

Job Responsibility

Own end-to-end billing operations for a Line of Business (LoB), ensuring invoice accuracy, timeliness, and client satisfaction
Serve as primary operational interface between BMT and LoB Leadership, managing billing execution, escalations, and continuous improvement for central billed invoices
Own end-to-end billing performance for a LoB: SLA compliance, error rate, client satisfaction
Supervise team leads and billing specialists ensuring workload balance, quality standards, and productivity targets
Manage daily/weekly operational planning: workload allocation, quarter-end smoothing, absence coverage
Conduct weekly team meetings and monthly performance reviews
Escalate operational issues if unresolved at team level
Serve as primary operational contact for LoB Leaders on billing matters
Attend monthly LoB leadership meetings to review billing performance, escalations, process improvements
Coordinate with LoB operations teams on data submission quality, timing, and exception handling

What we offer

Support for professional accreditations such as ACCA and study leave
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location

Fulltime

Presales Solutions Architecture Consultant

Ergo have an exciting opportunity for a client-facing consultative Solutions Arc...

Location

Ireland , Dublin

Salary:

Not provided

Ergo

Expiration Date

Until further notice

Requirements

10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role
Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations
Strategic Mindset with the ability to pivot from fixing a problem to enabling a business outcome
Exceptional presentation skills and C-level gravitas

Job Responsibility

Act as the Trusted Advisor for a small portfolio of high-value Focus Accounts, understanding their business goals as intimately as their technical stack
Develop multi-year Technology Roadmaps that align Managed Services (continuity) with Professional Services (transformation)
Support your Account director in running strategic quarterly business reviews to present innovation opportunities and risk mitigation strategies
Assist the Account Director in the design and delivery of various customer briefing sessions
Lead the discovery and design phases for complex, multi-vendor solutions spanning Cloud, Infrastructure, Cybersecurity, EUC and Digital technologies
Bridge the gap between business requirements and technical delivery, ensuring all proposed solutions are commercially viable and operationally supportable
Own the creation of high-quality Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all core service offerings
Working closely with Presales SME Solution Architects to create Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all non-core service offerings
Partner with the Account Director to identify white-space opportunities and drive additional lines of business within your chosen accounts
Work with the Account Director to build robust Business Cases and ROI models to help customers justify large-scale technology investments

Fulltime

Global Product Manager, SaaS & AI

At Vodafone, we're not just shaping the future of connectivity for our customers...

Location

Spain , Madrid

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven product management experience, ideally with AI Agents and/or Agent Marketplaces
Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance
Strong technical acumen in cloud, API integration, identity/security, and observability
Expertise in customer-centric design and Design Thinking
Track record of leading innovation, rapid experimentation, and operationalizing new technologies
Commercial mindset with pricing, packaging, and business case development
Excellent cross-functional collaboration and stakeholder management
Ability to distil customer/partner feedback into clear PRDs and acceptance criteria
Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI
Degree (Upper Second Class or higher preferred)

Job Responsibility

Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness
Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities
Drive market analysis, customer research and competitive benchmarking to inform direction
Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement
Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates, rollback and EOL
Develop voice‑enabled agent solutions (call, chat, omnichannel)
Build pre‑built SME templates/workflows (e.g., appointment‑booking agent)
Oversee creation and maintenance of all PLCM artefacts (innovation canvases, PRDs, release notes, adoption guides)
Ensure robust documentation, version control and stakeholder communication
Guide junior product specialist on artefact best practices

What we offer

Hybrid work model
Bonus on top of the gross salary
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays
Intensive Summer Schedule during July and August
Up to 20 days per year of 100% remote work from other locations
Private Health and Life Insurance for employees and Family
25 vacation days, plus December 24th and 31st off
Optional Pension Plan
Access to an online learning platform for continuous training

Fulltime

Banking Product Specialist

Join Relationship Management, to build and maintain relationships with customers...

Location

Singapore , Singapore

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Solid knowledge of balance sheet products
Strong technical understanding of pricing and worth of funds
Familiarity with both operational and client‑servicing environments
Exceptional communication and presentation skills
Proven track record of working collaboratively with a broad set of stakeholders
Advanced Microsoft Excel capabilities to extract, manipulate, and interrogate data
Legal Right to Work in Singapore

Job Responsibility

Take ownership of the ongoing management of our local Banking product suite
Support the rollout of Banking‑led initiatives across APAC
Manage regulatory changes
Oversee operational coverage (including dealing)
Coordinate price changes and client collateral management
Work closely with the APAC teams to ensure strong governance of our Banking products
Drive efforts to win, retain, and optimise balance sheet deposits
Focus on attracting “New to Barclays” business
Deepen engagement with existing clients
Provide SME expertise on specific products and services to customers and colleagues

What we offer

Structured hybrid working
Supportive and inclusive culture
Opportunity to explore flexible working arrangements
International scale and geographic reach
Variety, depth and breadth of experience
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility
Office designed to optimise well-being
Integrated live-work-play development with shops, restaurants, gyms and alfresco dining
Great location in Marina Bay

Fulltime

Global Product Manager, SaaS & AI

Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem f...

Location

United Kingdom , London

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Proven product management experience, ideally with AI Agents and/or Agent Marketplaces
Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance
Strong technical acumen in cloud, API integration, identity/security, and observability
Expertise in customer-centric design and Design Thinking
Track record of leading innovation, rapid experimentation, and operationalizing new technologies
Commercial mindset with pricing, packaging, and business case development
Excellent cross-functional collaboration and stakeholder management
Ability to distil customer/partner feedback into clear PRDs and acceptance criteria
Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI
Degree (Upper Second Class or higher preferred)

Job Responsibility

Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness
Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities
Drive market analysis, customer research and competitive benchmarking to inform direction
Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement
Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates, rollback and EOL
Develop voice‑enabled agent solutions (call, chat, omnichannel)
Build pre‑built SME templates/workflows (e.g., appointment‑booking agent)
Oversee creation and maintenance of all PLCM artefacts (innovation canvases, PRDs, release notes, adoption guides)
Ensure robust documentation, version control and stakeholder communication
Guide junior product specialist on artefact best practices

What we offer

Yearly bonus: 10%
Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
Charity days: 5 days/year
Maternity leave: 52 weeks: the first 13 weeks are fully paid, followed by 26 weeks of half pay
Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
Access to: private medical, private dental, free health assessments, share save scheme
Additional discounts: Vodafone retail, gym, cinema, cycle to work, season ticket loan

Fulltime

Specialist, Products and Solutions

The Security (SSO) team’s primary objective is to make Mastercard the safest, si...

Location

Colombia , Bogotá D.C.

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Strong analytical and problem solving ability
Experience on authentication and fraud / security products is preferred
Strong understanding of the payments industry and digital payments
Superior communication and interpersonal skills
Highly motivated, self-starter with a proven track record of delivering success while operating within a team environment
Bachelor’s degree or equivalent experience

Job Responsibility

Enable and support sales of Security Solutions, Network Solutions, and Identity Solutions
Responsible for launching, expanding use and optimizing Mastercard’s AI solutions in Customers
Work closely with sales teams to develop and manage pipeline for new and existing SSO solutions. Serve as SSO’s expert and support advanced sales opportunities as needed
Act as the product SME, supporting business development in customer engagements and RFPs to drive revenue
Enable sales teams with content and training required to execute product and market sales objectives
Collaborate next gen market strategy for SSO & lead corresponding execution of product go to market plans
Work with regional product & sales teams on opportunities to package services for customer segments
Identify market needs, validate product concepts with customers, and build business cases for new solutions
Define and manage pricing strategies, billing models, and product lifecycle (including sunsetting and rationalization)
Monitor product performance and fraud trends, delivering insights through QBRs and to Sales/Account teams

Fulltime

Professional Services Leader

We are seeking a highly experienced and strategic HCL Unica Services Leader to d...

Location

Salary:

Not provided

Actian

Expiration Date

Until further notice

Requirements

15+ years of progressive experience in IT services, consulting, or marketing technology
At least 5 years in a leadership role overseeing a significant technology practice (e.g., MarTech, CRM, Digital)
Deep functional and technical knowledge of the HCL Unica or competitive marketing platforms including best practices for architecture, integration, and performance
Proven track record in P&L management and achieving financial growth targets for a services line
Demonstrable experience leading and successfully delivering multiple large-scale Unica implementations or complex MarTech projects
Exceptional leadership, communication, negotiation, and presentation skills, with the ability to influence C-suite clients
A Bachelor’s or Master’s degree in Business, Marketing, Computer Science, or a related field

Job Responsibility

Define and execute the overall strategy for the HCL Unica Services practice, ensuring alignment with organizational goals
Lead new business development activities, including identifying, qualifying, and closing opportunities for Unica implementations, managed services, and solution enhancements
Serve as the subject matter expert (SME) in client-facing sales and pre-sales cycles, presenting our Unica capabilities and value proposition to C-level executives
Develop and nurture strategic partnerships with HCL and other relevant technology vendors
Oversee the successful, on-time, and on-budget delivery of all HCL Unica implementation and upgrade projects, ensuring adherence to best practices and quality standards
Define and standardize delivery methodologies, project governance structures, and resource allocation models for Unica projects
Manage a global or regional team of Unica consultants, solution architects, and technical specialists, fostering a culture of high performance and technical excellence
Ensure technical solutions meet client business requirements, particularly around omnichannel campaign management, real-time personalization, and data integration
Hold full accountability for the financial performance of the HCL Unica practice, including revenue targets, gross margin, and overall profitability
Manage resource utilization, optimize service delivery costs, and implement effective pricing strategies for various service offerings

What we offer

A dynamic, innovative environment in a global enterprise software company
Opportunities to work with cutting-edge technology and shape digital transformation for clients
Collaborative culture with cross-functional teams and international exposure
Comprehensive learning and development programs to grow your skills and career
Competitive salary, benefits, and recognition for your contributions
Flexible working arrangements and support for work-life balance

Fulltime

Hgv Class 1 - Artic

JRL Plant & Logistics are looking for an experienced HGV Class 1 driver for a pe...

Location

United Kingdom , Biggleswade

Salary:

17.00 - 18.50 GBP / Hour

JRL Group

Expiration Date

Until further notice

Requirements

HGV Class 1 licence
Experience of driving in the UK
Full CPC and Digi-tacho card
Good understanding of driver's hours and working time
Ability to complete paperwork
Experience of delivering construction equipment / materials preferred

Job Responsibility

Driving HGV artic
Some nights out / tramping will be required
Must be able to follow current legislation EU drivers hours rules, Working time directive for mobile workers, Road Transport directive
Must be able to communicate in a courteous and helpful manner at all times
Must understand the various types of ticket and aggregate types

What we offer

performance related bonus after 3 months
£22.50 Nights Out
10 hour shifts
Full Uniform Provided
28 days holiday (Pro Rata)

Fulltime

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SME Pricing Specialist

Job Description

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