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The SME Account Manager will be responsible to attract Small and Medium Enterprise Customers by delivering high-standards account management and unmatched customer experience.
Job Responsibility:
Deliver high standards of general account management for new and existing business accounts on customer site
Develop a clear view on potential customer opportunities and competition in the area
Confidently communicate the benefits of Vodafone products and services in customer sites
Understand different customer profiles and demonstrate ability to match appropriate products and services to fit their needs
Monitor results and provide relevant feedback to the respective Sales SPV
Requirements:
University degree (Master degree will be an asset)
Fluent knowledge of English language (oral & written)
Driving licence
Computer literate
Excellent communication skills, oral and written
Understanding of technical/IT business solutions
Enthusiastic and passionate, with a strong customer orientation
Interest to learn about the latest business services and products
Team-player
Proven experience gained within a business sales channel (must have minimum 2 years B2B sales experience)
Confidence to enter client sites and present Vodafone services
What we offer:
Competitive pay, bonus & remuneration package
Private Health & Medical Insurance
Hybrid way of working: a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad
Remote work equipment to help you create a comfortable, ergonomic workspace at home
Unlimited access to learning resources and trainings
Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
Spirit of Vodafone Day: one day each quarter dedicated to your personal development
Extra days off: Vodafone Day, Family Day, Volunteering Day
Needless to say, we cater for your communication wherever you are
Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking