SME Account Handler Job at Lawes Consulting Group (Leeds)

Sme account handler

A growing insurance broker in Doncaster is looking to recruit two Account Handle...

Location

United Kingdom , Doncaster

Salary:

26000.00 - 30000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Insurance experience in SME or commercial account handling
knowledge of package/commercial combined products
familiarity with e-trade platforms
understanding of FCA regulations
progress towards Cert CII or ACII (desirable)
experience using Acturis or similar systems (desirable)
client-focused
proactive
organised
strong communicator

Job Responsibility

Manage SME client accounts, including renewals, endorsements, and adjustments
build and maintain strong client relationships with a customer-first approach
prepare and place policies accurately using e-trade platforms and client management systems
liaise with insurers efficiently to obtain quotes and confirm coverage
ensure compliance with FCA regulations and internal standards
contribute to team knowledge-sharing and best practice

What we offer

Professional development and learning opportunities
supportive, collaborative team environment
career progression within a growing SME insurance team

Fulltime

SME Account Handler

We’re recruiting on behalf of a well-regarded insurance brokerage known for its ...

Location

United Kingdom , Greater Manchester

Salary:

35000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience as an Account Handler within commercial or SME insurance
Strong understanding of insurance products relevant to small and medium-sized businesses
Comfortable managing a busy portfolio with minimal supervision
Experience working with insurer portals and back-office systems
Demonstrated commitment to client service and retention
Excellent communication and relationship-building abilities
Strong attention to detail with sound administrative and organisational skills
Confident negotiating with insurers and presenting options to clients
Proficient in insurance systems and Microsoft Office
Ability to prioritise, meet deadlines, and adapt to changing client needs

Job Responsibility

Manage a portfolio of SME clients, providing expert advice and support on their insurance needs
Handle renewals, mid-term adjustments, and new business quotations
Build and maintain strong client relationships through proactive and responsive service
Liaise with insurers to negotiate terms and ensure competitive and appropriate cover
Ensure all client records and documentation are accurate, compliant, and up to date
Support Account Executives and contribute to the broader team’s success
Respond to client queries by phone and email, delivering prompt and clear communication
Process and issue renewal and adjustment documents
Prepare and present insurance quotations tailored to client requirements
Update internal systems with accurate client and policy information

Fulltime

SME Account Handler

Lawes Consulting Group is partnering with a large commercial insurance broker in...

Location

United Kingdom , Sheffield

Salary:

30000.00 - 35000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Must have a minimum of 2 years’ experience dealing with SME or commercial clients
Accuracy and attention to detail
Ability to process work quickly and efficiently
Ability to prioritise work and meet deadlines
Excellent client service skills
Good negotiation and broking skills
Excellent oral and written communication skills

Job Responsibility

Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to the commencement of cover and in line with
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
Produce accurate and professional documentation at all times using relevant
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

Fulltime

SME Account Handler

On behalf of our client, we're looking for an experienced Account Handler to joi...

Location

United Kingdom , Leicestershire

Salary:

28000.00 - 34000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven background in account handling within commercial insurance
Strong knowledge of SME/commercial insurance products and markets
Confidence using insurance systems (Acturis experience a plus)
Solid understanding of FCA regulations and compliance obligations
Progress towards CII qualifications (Cert/ACII) is highly desirable
Strong problem-solving ability and sound judgement
Great attention to detail and solid organisational skills
Confidence negotiating with insurers and advising clients
A collaborative approach, with adaptability to meet changing demands
A client-first mindset with excellent communication skills

Job Responsibility

Manage renewals, mid-term changes, claims, and client queries with accuracy and care
Provide clear advice on a range of insurance products, making sure clients are fully protected
Develop and maintain strong relationships with existing clients while spotting opportunities for new business
Prepare and process policies, renewals, and endorsements, ensuring all documentation is accurate
Negotiate with insurers to secure the best terms and premiums
Keep records up to date and compliant with company and FCA standards
Work collaboratively with colleagues, sharing knowledge and supporting team success

Fulltime

SME Account Handler

Our client is looking to add an experienced SME Account Handler to their team. T...

Location

United Kingdom , Buckinghamshire

Salary:

30000.00 - 35000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience in commercial insurance, with a focus on e-traded package policies
Knowledge of insurance products, markets, and underwriting processes
Proficiency with insurance platforms and client management systems
Track record in business generation and client portfolio management
Understanding of FCA regulations and Consumer Duty obligations
Cert CII qualification or willingness to work towards it
Experience using Acturis or similar systems
Strong communication and negotiation skills
Excellent organisational skills with ability to manage multiple priorities
Proactive and solution-oriented approach to client management

Job Responsibility

Build and maintain strong client relationships, providing tailored insurance solutions and acting as the primary point of contact for advice and support
Identify and pursue new business opportunities through networking, referrals, and market insights, generating leads and successfully closing opportunities
Manage policy renewals, negotiate competitive terms with insurers, and regularly review client portfolios to reflect changes in risk or business activities
Ensure full compliance with FCA regulations and Consumer Duty obligations, providing guidance to clients and maintaining accurate documentation
Collaborate with colleagues to ensure seamless service delivery, contribute to team objectives, and share insights and best practices to improve outcomes
Stay informed on market trends, industry developments, and regulatory changes, maintaining strong relationships with insurers, brokers, and key industry contacts
Deliver high standards of service consistently, proactively addressing client needs and ensuring client satisfaction across all interactions
Manage a portfolio of SME clients, providing tailored insurance solutions
Conduct policy reviews and advise on risk management

Fulltime

Sme Account Handler

Lawes Consulting Group is partnering with a leading commercial insurance broker ...

Location

United Kingdom , Manchester

Salary:

35000.00 - 40000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Must have previous experience dealing with SME or commercial clients
Accuracy and attention to detail
Ability to process work quickly and efficiently
Ability to prioritise work and meet deadlines
Excellent client service skills
Good negotiation and broking skills
Excellent oral and written communication skills

Job Responsibility

Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to the commencement of cover and in line with
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
Produce accurate and professional documentation at all times using relevant
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

Fulltime

Sme commercial account handler

We are currently partnered with a leading name in the market who due to expansio...

Location

United Kingdom , High Wycombe

Salary:

40000.00 - 42000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven ability to work effectively in a professional environment
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to manage multiple priorities and meet deadlines
A proactive and adaptable approach to work

Job Responsibility

Collaborate with team members to achieve organizational goals and objectives
Execute tasks with precision, ensuring high-quality outcomes
Identify opportunities for improvement and contribute to process optimization
Maintain clear and professional communication with internal and external stakeholders
Adhere to company policies, procedures, and industry standards
Engage in regular team meetings to discuss progress and align on objectives
Complete assigned tasks and projects within established timelines
Provide support to colleagues and contribute to a collaborative work environment
Monitor and report on key performance indicators
Stay updated on industry trends and best practices

Fulltime

SME Commercial Account Handler

Lawes have partnered with a leading broker who due to expansion have an opportun...

Location

United Kingdom , Milton Keynes

Salary:

35000.00 - 38000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Strong organizational and time-management skills
Excellent communication and interpersonal abilities
A proactive and adaptable approach to problem-solving
Demonstrated ability to work both independently and as part of a team
Relevant educational background or professional experience in a related field

Job Responsibility

Collaborate with team members to achieve organizational goals and objectives
Execute tasks with precision and attention to detail, ensuring high-quality outcomes
Deal with all MTAS, Renewals and new business enquiries
Contribute to the development and implementation of projects and initiatives
Maintain clear and effective communication with colleagues and stakeholders
Uphold company standards and adhere to established policies and procedures

Fulltime

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