Sme Account Handler Job at Lawes Consulting Group (Manchester)

SME Account Handler

On behalf of our client, we're looking for an experienced Account Handler to joi...

Location

United Kingdom , Leicestershire

Salary:

28000.00 - 34000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven background in account handling within commercial insurance
Strong knowledge of SME/commercial insurance products and markets
Confidence using insurance systems (Acturis experience a plus)
Solid understanding of FCA regulations and compliance obligations
Progress towards CII qualifications (Cert/ACII) is highly desirable
Strong problem-solving ability and sound judgement
Great attention to detail and solid organisational skills
Confidence negotiating with insurers and advising clients
A collaborative approach, with adaptability to meet changing demands
A client-first mindset with excellent communication skills

Job Responsibility

Manage renewals, mid-term changes, claims, and client queries with accuracy and care
Provide clear advice on a range of insurance products, making sure clients are fully protected
Develop and maintain strong relationships with existing clients while spotting opportunities for new business
Prepare and process policies, renewals, and endorsements, ensuring all documentation is accurate
Negotiate with insurers to secure the best terms and premiums
Keep records up to date and compliant with company and FCA standards
Work collaboratively with colleagues, sharing knowledge and supporting team success

Fulltime

SME Account Handler

Working with a broad range of commercial SME clients. This role involves assisti...

Location

United Kingdom , Leeds

Salary:

30000.00 - 33000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Must have previous experience dealing with SME or commercial clients
Accuracy and attention to detail
Ability to process work quickly and efficiently
Ability to prioritise work and meet deadlines
Excellent client service skills
Good negotiation and broking skills
Excellent oral and written communication skills

Job Responsibility

Assisting clients with general cover enquiries
Handling renewals
Processing mid-term adjustments
Obtaining quotations
Invoicing of premiums
Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to commencement of cover
Handle all queries in a professional manner

Fulltime

SME Account Handler

We’re recruiting on behalf of a well-regarded insurance brokerage known for its ...

Location

United Kingdom , Greater Manchester

Salary:

35000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience as an Account Handler within commercial or SME insurance
Strong understanding of insurance products relevant to small and medium-sized businesses
Comfortable managing a busy portfolio with minimal supervision
Experience working with insurer portals and back-office systems
Demonstrated commitment to client service and retention
Excellent communication and relationship-building abilities
Strong attention to detail with sound administrative and organisational skills
Confident negotiating with insurers and presenting options to clients
Proficient in insurance systems and Microsoft Office
Ability to prioritise, meet deadlines, and adapt to changing client needs

Job Responsibility

Manage a portfolio of SME clients, providing expert advice and support on their insurance needs
Handle renewals, mid-term adjustments, and new business quotations
Build and maintain strong client relationships through proactive and responsive service
Liaise with insurers to negotiate terms and ensure competitive and appropriate cover
Ensure all client records and documentation are accurate, compliant, and up to date
Support Account Executives and contribute to the broader team’s success
Respond to client queries by phone and email, delivering prompt and clear communication
Process and issue renewal and adjustment documents
Prepare and present insurance quotations tailored to client requirements
Update internal systems with accurate client and policy information

Fulltime

SME Commercial Account Handler

Lawes have partnered with a leading broker who due to expansion have an opportun...

Location

United Kingdom , Milton Keynes

Salary:

35000.00 - 38000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Strong organizational and time-management skills
Excellent communication and interpersonal abilities
A proactive and adaptable approach to problem-solving
Demonstrated ability to work both independently and as part of a team
Relevant educational background or professional experience in a related field

Job Responsibility

Collaborate with team members to achieve organizational goals and objectives
Execute tasks with precision and attention to detail, ensuring high-quality outcomes
Deal with all MTAS, Renewals and new business enquiries
Contribute to the development and implementation of projects and initiatives
Maintain clear and effective communication with colleagues and stakeholders
Uphold company standards and adhere to established policies and procedures

Fulltime

Commercial SME Account Handler

We are on the hunt for an Account Handler to support our clients team for the ad...

Location

United Kingdom , Surrey

Salary:

35000.00 - 38000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Working knowledge of all the main classes of General Insurance and the CII’s Code of Ethics and GDPR
Must have a minimum of 2 years experience dealing with SME or commercial clients
Good level of technical insurance skills, to be assessed by regular in-house testing
Accuracy and attention to detail
Ability to process work quickly and efficiently
Ability to prioritise work and meet deadlines
Excellent client service skills
Good negotiation and broking skills
Excellent oral and written communication skills
Ability to gather and analyse information from the client

Job Responsibility

Assist in achieving Group/Division client retention targets by providing an excellent level of service
Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable)
Undertake market exercise to establish most competitive terms available
Obtain renewal terms and present to client
Issue renewal documentation in line with contract certainty
Ensure premiums are collected prior to the commencement of cover and in line with
Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards
Record all relevant information, correspondence and documentation on Acturis and make effective use of the diary system
Produce accurate and professional documentation at all times using relevant
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium

Fulltime

SME Account Handler

To join an established Independent Insurance firm in Preston to offer support to...

Location

United Kingdom , Preston

Salary:

26000.00 - 35000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience of working with Personal Lines or SME Insurance
Experience of building up client relationships but face to face and over the phone
Handling MTA’s and renewals
A minimum of 2 years insurance experience

Job Responsibility

Dealing with New Business enquiries, MTA’s and renewals
Ensuring the client system is updated accurately and efficiently
Dealing with client enquiries over the telephone, email and face to face
Finding the most appropriate cover for client

Fulltime

Sme Account Handler

To join an established Independent Insurance firm in Preston to offer support to...

Location

United Kingdom , Preston

Salary:

32000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience of working with Personal Lines or SME Insurance
Experience of building up client relationships but face to face and over the phone
Handling MTA’s and renewals
A minimum of 2 years insurance experience

Job Responsibility

Dealing with New Business enquiries, MTA’s and renewals
Ensuring the client system is updated accurately and efficiently
Dealing with client enquiries over the telephone, email and face to face
Finding the most appropriate cover for client

Fulltime

SME PMI Insurance Account Handler

We are seeking a SME PMI Insurance Account Handler to join an established insura...

Location

United Kingdom , North West London

Salary:

45000.00 - 50000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience in account handling in Group/SME private medical insurance
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
A solid understanding of healthcare insurance policies and regulations
Ability to work efficiently in a fast-paced environment and prioritize tasks effectively
Communicating with clients via phone, email, and in-person meetings
Researching and analysing healthcare insurance market trends
Collaborating with internal teams to ensure client satisfaction and retention
Maintaining client records and policy documentation with precision
Keeping abreast of changes in healthcare insurance regulations and compliance standards

Job Responsibility

Building and maintaining strong relationships with healthcare insurance clients
Assisting clients with their insurance inquiries and providing knowledgeable guidance
Managing client accounts and ensuring accuracy of policy information
Collaborating with insurance underwriters to provide tailored insurance solutions
Monitoring industry trends and keeping clients informed about changes in healthcare insurance regulations

What we offer

Hybrid working
Additional 10-15 days holiday each year on top of standard holiday entitlement of 21 days

Fulltime

Sme Account Handler

Lawes Consulting Group

Location:
United Kingdom , Manchester

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 20, 2026

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Location:United Kingdom , Manchester

Category:Insurance

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Job Posted:
January 20, 2026