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A growing insurance broker in Doncaster is looking to recruit two Account Handlers to join their SME team: Assistant Account Handler – Entry-level role, starting salary circa£26,000. Full training will be provided, starting with a single product (e.g., property owners). Minimal prior experience required. Commercial Account Handler – Experienced role, starting salary circa£30,000. You will manage a portfolio of small and medium-sized enterprise (SME) clients across various product lines, including property owners, commercial combined, motor, and financial lines. Ideal candidates have some SME experience with small business accounts such as tradesmen, shops, or restaurants.
Job Responsibility:
Manage SME client accounts, including renewals, endorsements, and adjustments
build and maintain strong client relationships with a customer-first approach
prepare and place policies accurately using e-trade platforms and client management systems
liaise with insurers efficiently to obtain quotes and confirm coverage
ensure compliance with FCA regulations and internal standards
contribute to team knowledge-sharing and best practice
Requirements:
Insurance experience in SME or commercial account handling
knowledge of package/commercial combined products
familiarity with e-trade platforms
understanding of FCA regulations
progress towards Cert CII or ACII (desirable)
experience using Acturis or similar systems (desirable)
client-focused
proactive
organised
strong communicator
able to manage multiple priorities
legal right to work in the UK
Nice to have:
Progress towards Cert CII or ACII
experience using Acturis or similar systems
What we offer:
Professional development and learning opportunities
supportive, collaborative team environment
career progression within a growing SME insurance team