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SMB Sales Representative

United States, Clearwater · Job Posted February 10, 2026
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Job Description

As a SMB Sales Representative, you will benefit from some inbound leads and self-generate new opportunities. You will run online demos of the KnowBe4’s Security Awareness Training Platform and successfully sell our value proposition. Prospective clients will consist of small and mid-sized businesses initially. After demonstrating success in this market, promotion to Mid-Market or Enterprise sales could be available.

Job Responsibility

  • Promote and sell KnowBe4’s range of products and services
  • Identify and close net new customers in the assigned territory
  • Build and maintain pipeline of potential customers by developing and managing relationships with prospects
  • Forecast new business prospects that result in successful client relationships and sales
  • Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting
  • Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall)
  • Achieve or exceed monthly quotas and/or targets
  • Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
  • Follow up on marketing leads to generate new sales opportunities and pipeline
  • Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
  • Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy

Requirements

  • Bachelor’s degree a plus
  • Proven track record in sales
  • 1-3 years selling software to Small Medium Enterprise a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field
  • Experience with Salesforce and Gmail
  • Network or Security Plus preferred
  • Excellent verbal and written communications
  • Stats driven business professional
  • Motivated, energetic self-starter
  • Strong collaborative and teamwork skills
  • Must be able to work with minimum supervision

What we offer

  • company-wide bonuses based on monthly sales targets
  • employee referral bonuses
  • adoption assistance
  • tuition reimbursement
  • certification reimbursement
  • certification completion bonuses
  • modern, high-tech, and fun work environment

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