SMB Growth Manager Job at Qualia (Austin)

SMB Account Manager – Chinese Speaking

Deliveroo is on a mission to transform the way the world thinks about food deliv...

Location

United Kingdom , Manchester

Salary:

29300.00 GBP / Year

DELIVER

Expiration Date

Until further notice

Requirements

Fluency in English & Chinese (Mandarin &/or Cantonese)
Track record in an account management role
Understand problems and get to the crux of an issue quickly, using data and without over-complicating
The ability to remove barriers through creativity
An excellent phone manner, and experience providing telephone support and selling to customers
Enthusiastic about technology and keen to learn about all the ways in which our tech can help our partners excel

Job Responsibility

Manage a portfolio of accounts through desk-based account management model
Support the growth of partners through email, phone, online presentations and video calls
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
Develop accounts to initiate and maintain favourable relationships with partners, coupled with driving positive outcomes for Deliveroo
Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
Drive engagement with Deliveroo's national and local marketing opportunities for restaurants

What we offer

Bonus of up to £6,000 per year, paid quarterly
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

Account Manager (SMB)

Join our growing Sales team as the trusted advisor who helps small and medium bu...

Location

United States , Clearwater

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

3+ years selling software to small and medium businesses, ideally in a role where you've owned account expansion, managed a book of business, and consistently hit quota through your own hustle
Proven sales track record with the determination and resilience to push through rejection, navigate complex buying processes, and close business even when it takes persistence and creative problem-solving
Relationship-building instincts
Familiarity with IT security concepts and challenges
Numbers-focused mindset for managing your pipeline and forecasting accurately
Self-starter mentality with the motivation to work independently, prioritize your own day, and take ownership of your results without needing constant direction
Strong communication skills—both written and verbal
Salesforce and Gmail proficiency

Job Responsibility

Account Ownership: Manage your assigned book of business with a focus on maximizing revenue—identifying cross-sell opportunities, capturing growth through seat expansion, and upgrading customers to higher subscription tiers that match their evolving needs
Pipeline Development: Build and maintain a healthy pipeline of expansion opportunities by staying close to your accounts, understanding their business challenges, and positioning the right KnowBe4 solutions at the right time
Strategic Selling: Identify key decision makers, qualify opportunities, and articulate the value proposition of our full product suite—helping customers understand how additional solutions strengthen their security posture and improve outcomes
Quota Achievement: Hit or exceed your monthly sales targets through disciplined prospecting, strategic account prioritization, and deal execution that balances customer value with company growth
Cross-Functional Collaboration: Partner closely with Customer Success Managers and Renewal Specialists to create a coordinated approach that drives product adoption, captures expansion opportunities, and supports the renewal process when growth is on the table
Lead Conversion: Follow up on marketing-generated leads within your accounts, turning interest into qualified pipeline and closed business that contributes to your monthly goals
Customer Intelligence: Maintain meticulous records in Salesforce—tracking calls, emails, demos, notes, and next steps so you always know where opportunities stand and can act quickly when the timing is right

What we offer

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses

Fulltime

Manager, SMB Growth Team

We seek a Manager of SMB Growth to join our team and lead a team of 6-7 Growth M...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

2+ years of experience managing sales or customer success teams, preferably in a SaaS or technology environment
Proven track record of developing early-career sales professionals and building high-performing teams
History of achieving and exceeding team quotas and key performance metrics
Personal sales or account management experience, ideally in a quota-carrying role (required if management experience is primarily in customer success)
Strong coaching and mentorship capabilities with the ability to provide constructive feedback that drives improvement
Comfort with hands-on management including joining customer calls, reviewing deal strategy, and modeling best practices
Experience hiring, onboarding, and ramping new team members in a fast-paced environment
Ability to balance strategic people leadership with tactical execution and day-to-day team support
Data-driven approach to performance management with strong analytical skills
Experience with Salesforce and Google Workspace (Sheets, Docs, Slides)

Job Responsibility

Lead, coach, and develop a team of 6-7 SMB Growth Managers to achieve individual and team revenue targets
Drive team performance against monthly quotas for renewals, upsell/cross-sell, and other key business metrics
Hire top talent for the SMB Growth Manager role and build a robust pipeline of candidates ready for internal progression to the Mid-Market segment
Provide hands-on coaching and training to early-career Growth Managers, including call reviews, process coaching, and deal strategy support
Monitor team performance metrics including quota attainment, renewal rates, churn mitigation, and customer satisfaction
Conduct regular 1:1s, performance reviews, and development planning sessions with direct reports
Collaborate cross-functionally with Customer Success, Deal Desk, Finance, Product, and Sales Leadership to support team success
Identify process improvements and contribute to the evolution of SMB Growth strategies and methodologies
Foster a positive, high-energy, results-driven team culture that emphasizes collaboration, accountability, and growth
Partner with VP of Growth and Retention on strategic initiatives, forecasting, and business planning

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Fulltime

Account Manager

The Account Manager, Small Medium Business, APEC/EMEA/CALA, reports to the VP, S...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM applications
fluent in English written and spoken

Job Responsibility

Champions the SMB Program across markets, acting as a subject matter expert and internal advocate
identifies, pitches and converts qualified SMBs into active accounts
monitors performance and optimizes account engagement
onboards new accounts to ensure seamless activation
develops and delivers compelling presentations and demos to prospective SMBs, tailoring messaging to local market needs
develops and refines sales collateral, talking points and assets aligned with the Program’s evolving strategy
supports and develops targeted campaigns to drive awareness and revenue
partners with continent marketing teams to ensure messaging consistency and leverages promotional opportunities
serves as a liaison between continent stakeholders, property teams and global sales operations
provides customer and market feedback to SMB Program Director to support further Program development and strategic adaptations

What we offer

equal opportunity employer
access to opportunity
fosters an environment where the unique backgrounds of associates are valued and celebrated

Fulltime

SMB Sales-Cloud & AI Platform

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, A...

Location

Mexico , Mexico City

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Business Administration, Sales, Marketing, Economics, Engineering, or related field AND 8+ years relevant Sales or Marketing experience with Information Technology products and/or services OR equivalent experience
Advanced English level with executive communication skills

Job Responsibility

Leads fiscal year business planning for small and medium business (SMB) for Azure Solution Area, defining key details of SMB execution plans, ensuring key stakeholders are aligned to execution plans, and determining the resources and investments needed to support execution plans that lead to revenue growth across markets and customer programs
Evaluates SMB segment performance against growth targets and is accountable for leveraging local market expertise to optimize return on investment (ROI) and spend
Accountable for delivering on revenue quotas as the business owner for Azure Solution Area by recommending the ideal mix of go-to-market (GTM) approaches to drive growth, defining sales engine targets, developing small and medium business (SMB) strategies that span multiple segments, managing sales engine and partner performance, and influencing investment decisions for SMB programs
Orchestrates the execution of SMB growth plans with a team of cross-functional stakeholders and identifies local growth opportunities building the market around them to generate revenue
Shares LATAM market insights, leveraging small and medium business (SMB) assets, LATAM market expertise, marketing campaigns, and competitive insights, as well as an understanding of the voice of the customer and LATAM market digital maturity by segments to identify opportunities and customer plays that drive revenue growth and customer adds, via the optimal mix of partners and programs
Proactively benchmarks data from LATAM markets against global data and applies expertise to gain insights that drive opportunity development
Manages a v-team (e.g., Global Partner Solutions team, partner and GTM team, worldwide team, and the Business Group) of internal cross-functional stakeholders across a multi-matrixed business
Applies expertise in partner ecosystem(s) by customer segments, gains stakeholder buy-in for plan execution and sets expectations that drive alignment on business plans and improve sales revenue across markets and/or Azure Solution Area
Defines performance targets, priorities, rhythm of business (ROB), and a governance model for evaluating progress on plan execution, holding others accountable, identifying gaps in plan execution, and taking corrective action as needed
Drives action with counterparts across the business (e.g., Finance, Business Group Leaderships, Marketing, One Commercial Partner) and applies expertise in LATAM markets and competitors to identify growth opportunities, define strategies and optimal routes to market for achieving revenue targets, and develop and socialize best practices

Fulltime

Account Manager, Small Medium Business, APEC

The Account Manager, Small Medium Business, APEC reports to the VP, Sales & Dist...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
Excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM application
Proven experience in sales, account management, customer support or business development—preferably in hospitality or travel tech
Strong communication and presentation skills
ability to influence across functions and geographies
Familiarity with SMB dynamics and B2B sales cycles
Experience with Salesforce, Empower Sales, or similar CRM platforms is a plus
Ability to work independently and collaboratively in a fast-paced, matrixed environment
Passion for innovation and customer-centric solutions

Job Responsibility

Build and maintain business relationships with key SMB buyers to maximize market share
Support Marriott properties with account activation
Facilitate SMB Program implementation services to support the global SMB strategy
Participate with cross-functional team initiatives with business partners from Data Strategy & Reporting, Sales Analytics, Reporting, iT contractors, data vendors, and Sales Support
Champion the SMB Program across markets, acting as a subject matter expert and internal advocate
Identify, pitch and convert qualified SMBs into active accounts
Monitor performance and optimize account engagement
Onboard new accounts to ensure seamless activation
Develop and deliver compelling presentations and demos to prospective SMBs
Develop and refine sales collateral, talking points and assets aligned with the Program's evolving strategy

What we offer

Equal opportunity employer
Values and celebrates unique backgrounds of associates
Rich blend of culture, talent, and experiences
Non-discrimination policy
Global opportunities for associates to grow and succeed

Fulltime

Account Executive, SMB

As an SMB Account Executive at 1Password, you will manage a territory including ...

Location

United States; Canada

Salary:

66000.00 - 90000.00 CAD; USD / Year

1Password

Expiration Date

Until further notice

Requirements

2+ years of SaaS sales experience, with a preference for experience in the security space
Strong track record of meeting or exceeding sales quotas and KPIs
Experience up-selling & cross-selling to both new customers and across your book of business
Proficiency in strategic account planning, territory management, and value-based selling
Strong business acumen, communication & presentation skills to C-Suite
Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target
Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management
Self-motivated, driven, and able to work independently in a remote setting
Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach

Job Responsibility

Develop a strong sales pipeline through proactive prospecting, cold calling, and networking
Drive sales growth by achieving or exceeding sales targets and KPIs
Upsell and expand accounts, particularly Extended Access Management to Enterprise Password Manager Customers
Collaborate with SDRs, Solutions, Onboarding and Customer Success Managers
Engage in multi-threaded relationships within client organizations
Implement value-based selling strategies aligned with client needs
Confidently present to C-suite executives
Utilize strong negotiation skills to drive mutually beneficial outcomes

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account with family discount

Fulltime

Digital Agency Development Lead

At Microsoft AI (MAI) our mission is to inform, support and empower our consumer...

Location

United States , New York; Chicago; San Francisco; Los Angeles; Miami

Salary:

107600.00 - 187500.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in related field AND 5+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry OR 8+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the technology industry OR equivalent experience
1+ year(s) experience with planning, budgeting, and other project management activities

Job Responsibility

Agency Relationship Management & Growth: Act as the primary point of contact for a portfolio of SMB-focused independent agencies
Consult, build, and maintain solid relationships with agencies at all levels to help them and their end clients leverage MSA to drive business growth
Develop and execute agency growth strategies to maximize their clients’ advertising success, including scaled coverage models designed for repeatable SMB outcomes
Engage virtually, and in-person with agency decision-makers. Learn about agency needs and goals and pitch the value of MSA
Revenue Expansion & Performance Optimization: Manage an SMB focused portfolio of independent agencies with accountability for driving SMB acquisition via the agency, product adoption, and sustained growth
Identify opportunities across agencies to drive product adoption, share of wallet, and new SMB customer acquisition, with a focus on repeatable, scalable SMB growth outcomes
Sign off on Joint Business Agreements with agencies and obtain commitment to achieve product and growth milestones within the quarter using incentives where needed, with an emphasis on onboarding quality, adoption, and reducing early-life churn
Review customer performance and execution against milestones via Quarterly Business Reviews
Complete effective agency portfolio planning to maximize revenue and customer satisfaction outcomes
Training & Enablement: Conduct training sessions, workshops, and webinars to educate portfolio agencies on Microsoft Advertising solutions and ensure MSA remains top of mind across the agency

Fulltime

SMB Growth Manager

Qualia

Location:
United States , Austin

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 11, 2025

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