SMB Growth Manager Job at Qualia (Austin)

SMB Account Manager – Chinese Speaking

Deliveroo is on a mission to transform the way the world thinks about food deliv...

Location

United Kingdom , Manchester

Salary:

29300.00 GBP / Year

DELIVER

Expiration Date

Until further notice

Requirements

Fluency in English & Chinese (Mandarin &/or Cantonese)
Track record in an account management role
Understand problems and get to the crux of an issue quickly, using data and without over-complicating
The ability to remove barriers through creativity
An excellent phone manner, and experience providing telephone support and selling to customers
Enthusiastic about technology and keen to learn about all the ways in which our tech can help our partners excel

Job Responsibility

Manage a portfolio of accounts through desk-based account management model
Support the growth of partners through email, phone, online presentations and video calls
Maintain long-term relationships with our partner base, ensuring the best service is provided so our partners can be successful on our platform
Liaise between your restaurants and our teams to ensure the delivery of our solutions according to our partner's needs
Develop accounts to initiate and maintain favourable relationships with partners, coupled with driving positive outcomes for Deliveroo
Execute campaigns to improve important performance metrics including customer outcomes, retention and order volume growth
Drive engagement with Deliveroo's national and local marketing opportunities for restaurants

What we offer

Bonus of up to £6,000 per year, paid quarterly
A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership

Fulltime

Account Manager (SMB)

Join our growing Sales team as the trusted advisor who helps small and medium bu...

Location

United States , Clearwater

Salary:

Not provided

KnowBe4

Expiration Date

Until further notice

Requirements

3+ years selling software to small and medium businesses, ideally in a role where you've owned account expansion, managed a book of business, and consistently hit quota through your own hustle
Proven sales track record with the determination and resilience to push through rejection, navigate complex buying processes, and close business even when it takes persistence and creative problem-solving
Relationship-building instincts
Familiarity with IT security concepts and challenges
Numbers-focused mindset for managing your pipeline and forecasting accurately
Self-starter mentality with the motivation to work independently, prioritize your own day, and take ownership of your results without needing constant direction
Strong communication skills—both written and verbal
Salesforce and Gmail proficiency

Job Responsibility

Account Ownership: Manage your assigned book of business with a focus on maximizing revenue—identifying cross-sell opportunities, capturing growth through seat expansion, and upgrading customers to higher subscription tiers that match their evolving needs
Pipeline Development: Build and maintain a healthy pipeline of expansion opportunities by staying close to your accounts, understanding their business challenges, and positioning the right KnowBe4 solutions at the right time
Strategic Selling: Identify key decision makers, qualify opportunities, and articulate the value proposition of our full product suite—helping customers understand how additional solutions strengthen their security posture and improve outcomes
Quota Achievement: Hit or exceed your monthly sales targets through disciplined prospecting, strategic account prioritization, and deal execution that balances customer value with company growth
Cross-Functional Collaboration: Partner closely with Customer Success Managers and Renewal Specialists to create a coordinated approach that drives product adoption, captures expansion opportunities, and supports the renewal process when growth is on the table
Lead Conversion: Follow up on marketing-generated leads within your accounts, turning interest into qualified pipeline and closed business that contributes to your monthly goals
Customer Intelligence: Maintain meticulous records in Salesforce—tracking calls, emails, demos, notes, and next steps so you always know where opportunities stand and can act quickly when the timing is right

What we offer

company-wide bonuses based on monthly sales targets
employee referral bonuses
adoption assistance
tuition reimbursement
certification reimbursement
certification completion bonuses

Fulltime

Manager, SMB Growth Team

We seek a Manager of SMB Growth to join our team and lead a team of 6-7 Growth M...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

2+ years of experience managing sales or customer success teams, preferably in a SaaS or technology environment
Proven track record of developing early-career sales professionals and building high-performing teams
History of achieving and exceeding team quotas and key performance metrics
Personal sales or account management experience, ideally in a quota-carrying role (required if management experience is primarily in customer success)
Strong coaching and mentorship capabilities with the ability to provide constructive feedback that drives improvement
Comfort with hands-on management including joining customer calls, reviewing deal strategy, and modeling best practices
Experience hiring, onboarding, and ramping new team members in a fast-paced environment
Ability to balance strategic people leadership with tactical execution and day-to-day team support
Data-driven approach to performance management with strong analytical skills
Experience with Salesforce and Google Workspace (Sheets, Docs, Slides)

Job Responsibility

Lead, coach, and develop a team of 6-7 SMB Growth Managers to achieve individual and team revenue targets
Drive team performance against monthly quotas for renewals, upsell/cross-sell, and other key business metrics
Hire top talent for the SMB Growth Manager role and build a robust pipeline of candidates ready for internal progression to the Mid-Market segment
Provide hands-on coaching and training to early-career Growth Managers, including call reviews, process coaching, and deal strategy support
Monitor team performance metrics including quota attainment, renewal rates, churn mitigation, and customer satisfaction
Conduct regular 1:1s, performance reviews, and development planning sessions with direct reports
Collaborate cross-functionally with Customer Success, Deal Desk, Finance, Product, and Sales Leadership to support team success
Identify process improvements and contribute to the evolution of SMB Growth strategies and methodologies
Foster a positive, high-energy, results-driven team culture that emphasizes collaboration, accountability, and growth
Partner with VP of Growth and Retention on strategic initiatives, forecasting, and business planning

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Fulltime

Account Manager

The Account Manager, Small Medium Business, APEC/EMEA/CALA, reports to the VP, S...

Location

United Kingdom , London

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM applications
fluent in English written and spoken

Job Responsibility

Champions the SMB Program across markets, acting as a subject matter expert and internal advocate
identifies, pitches and converts qualified SMBs into active accounts
monitors performance and optimizes account engagement
onboards new accounts to ensure seamless activation
develops and delivers compelling presentations and demos to prospective SMBs, tailoring messaging to local market needs
develops and refines sales collateral, talking points and assets aligned with the Program’s evolving strategy
supports and develops targeted campaigns to drive awareness and revenue
partners with continent marketing teams to ensure messaging consistency and leverages promotional opportunities
serves as a liaison between continent stakeholders, property teams and global sales operations
provides customer and market feedback to SMB Program Director to support further Program development and strategic adaptations

What we offer

equal opportunity employer
access to opportunity
fosters an environment where the unique backgrounds of associates are valued and celebrated

Fulltime

Account Manager, Small Medium Business, APEC

The Account Manager, Small Medium Business, APEC reports to the VP, Sales & Dist...

Location

Singapore , Singapore

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

4-year degree from an accredited university and 2+ years of relevant proactive sales experience, demonstrating progressive career growth and a pattern of exceptional performance
OR 4+ years of relevant proactive sales experience, demonstrating progressive career growth and pattern of exceptional performance
Excellent PC skills including proficiency using MS Office, PowerPoint, spreadsheets and CRM application
Proven experience in sales, account management, customer support or business development—preferably in hospitality or travel tech
Strong communication and presentation skills
ability to influence across functions and geographies
Familiarity with SMB dynamics and B2B sales cycles
Experience with Salesforce, Empower Sales, or similar CRM platforms is a plus
Ability to work independently and collaboratively in a fast-paced, matrixed environment
Passion for innovation and customer-centric solutions

Job Responsibility

Build and maintain business relationships with key SMB buyers to maximize market share
Support Marriott properties with account activation
Facilitate SMB Program implementation services to support the global SMB strategy
Participate with cross-functional team initiatives with business partners from Data Strategy & Reporting, Sales Analytics, Reporting, iT contractors, data vendors, and Sales Support
Champion the SMB Program across markets, acting as a subject matter expert and internal advocate
Identify, pitch and convert qualified SMBs into active accounts
Monitor performance and optimize account engagement
Onboard new accounts to ensure seamless activation
Develop and deliver compelling presentations and demos to prospective SMBs
Develop and refine sales collateral, talking points and assets aligned with the Program's evolving strategy

What we offer

Equal opportunity employer
Values and celebrates unique backgrounds of associates
Rich blend of culture, talent, and experiences
Non-discrimination policy
Global opportunities for associates to grow and succeed

Fulltime

Account Executive, SMB

As an SMB Account Executive at 1Password, you will manage a territory including ...

Location

United States; Canada

Salary:

66000.00 - 90000.00 CAD; USD / Year

1Password

Expiration Date

Until further notice

Requirements

2+ years of SaaS sales experience, with a preference for experience in the security space
Strong track record of meeting or exceeding sales quotas and KPIs
Experience up-selling & cross-selling to both new customers and across your book of business
Proficiency in strategic account planning, territory management, and value-based selling
Strong business acumen, communication & presentation skills to C-Suite
Meticulous operating-rigor when it comes to pipeline management, forecasting and pacing to target
Ability to understand and articulate complex cybersecurity concepts, particularly in Identity and Access Management
Self-motivated, driven, and able to work independently in a remote setting
Preferable proficiency with Salesforce, Slack, Zoom, Linkedin Sales Navigator & Outreach

Job Responsibility

Develop a strong sales pipeline through proactive prospecting, cold calling, and networking
Drive sales growth by achieving or exceeding sales targets and KPIs
Upsell and expand accounts, particularly Extended Access Management to Enterprise Password Manager Customers
Collaborate with SDRs, Solutions, Onboarding and Customer Success Managers
Engage in multi-threaded relationships within client organizations
Implement value-based selling strategies aligned with client needs
Confidently present to C-suite executives
Utilize strong negotiation skills to drive mutually beneficial outcomes

What we offer

Maternity and parental leave top-up programs
Wellness spending allowance
Generous PTO policy
Company-wide wellness days off
Wellness Coach membership
Comprehensive health coverage
Company equity for all full-time employees
Retirement matching program
Training budget, 1Password University access, and learning sessions
Free 1Password account with family discount

Fulltime

New

Head of SMB Account Management

Restaurant Partners are the backbone of Uber Eats, allowing us to create outstan...

Location

Germany , Berlin

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Fluency in German is required and based in Berlin
An extensive track record of managing, coaching, and developing high-performing account management teams of 20+ members, including the management of other leaders
Substantial experience in a fast-paced B2B environment, ideally with a focus on SMB and a significant digital component
Strong project management skills with a demonstrated ability to design and implement scalable processes that drive efficiency and growth
Advanced analytical skills with the ability to translate complex data into actionable insights and strategic recommendations
A true ownership mentality, with a passion for building from the ground up and a relentless drive to achieve shared goals
World-class interpersonal skills, with a natural ability to build rapport, foster collaboration, and influence stakeholders at all levels.

Job Responsibility

Lead the complete team of restaurant SMB Account Managers for Uber Eats Germany, focusing on hiring, developing, and retaining a strong and motivated pool of talent
Work closely with our Restaurant Partners, building lasting relationships and ensuring their satisfaction and success working with Uber Eats
Be instrumental in boosting restaurant revenue and value on the Uber Eats platform. This involves strategically leveraging tools like marketing and product adoption while ensuring a strong end-customer experience
Expertly manage stakeholder relationships, working cross-functionally with Sales, Operations, and Marketing to enhance the restaurant partner experience and achieve growth targets.

Sales Manager - SMB

We are the SMB Sales team, a core part of Plaid’s mission to unlock financial fr...

Location

United States , San Francisco

Salary:

133200.00 - 180000.00 USD / Year

Plaid

Expiration Date

Until further notice

Requirements

5+ years of experience in sales, including selling and managing both transactional and strategic deal cycles
Proven success working cross-functionally to drive business outcomes
A track record of developing talent and enhancing team performance
Demonstrated critical thinking and problem-solving abilities, especially in hyper-growth businesses
Hands-on experience in new customer acquisition and install-base account management

Job Responsibility

Lead, coach, and develop a team of SMB Account Executives to consistently meet and exceed revenue targets
Drive a high-performing sales culture, focusing on accountability, skill development, and goal alignment
Collaborate cross-functionally to streamline processes and optimize sales strategies, ensuring seamless execution
Oversee both new customer acquisition and existing account management, creating tailored approaches to meet diverse client needs
Develop and implement strategic plans to address team performance gaps and maximize individual and team impact
Act as a critical thinker and problem-solver, utilizing key business levers to achieve targeted outcomes
Foster an inclusive environment that supports team development and celebrates achievements

Fulltime

SMB Growth Manager

Qualia

Location:
United States , Austin

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 11, 2025

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