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DELIVER Logo DELIVER · Sales

SMB Account Manager

Singapore · Job Posted February 08, 2026
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Job Description

The Account Management team is responsible for owning and nurturing relationships with our partners on the platform. As Deliveroo continues to grow, we’ve become a major revenue channel for restaurants, grocery stores, bakeries, and convenience stores. Our team goes beyond providing best-in-class support—we leverage data-driven insights and deep industry expertise to help our partners thrive. We’re a passionate, dynamic group who work seamlessly together and collaborate closely with teams across the business. And while we take our work seriously, we’re also known for being personable, fun, and great at building lasting relationships.

Job Responsibility

  • Manage and service a portfolio of small to medium partners with their growth and enquiries
  • Build relationships with partners and roll out initiatives that increase revenue and profitability
  • Share best practices with partners to achieve operational excellence
  • Use data-driven insights to identify opportunities for partners to grow and understand their customer base better
  • Work with cross functional departments to drive business growth (Marketing, Operations, Customer Service, Deliveroo for Work)

Requirements

  • At least 2-3 years experience in account servicing or sales
  • Strong commercial acumen
  • Excellent attention to detail, people skills and organization skills
  • Ability to create and maintain long term relationships
  • Demonstrate experience using Microsoft Office or G-suite tools
  • A self-starter as we'll look for you to manage your own time and priorities
  • Must be fluent in English
  • Must be able to converse in basic Mandarin

What we offer

  • Free Deliveroo Plus: free delivery and access to special offers
  • Daily breakfast and healthy snacks and fruit in the office
  • Paternity and maternity support
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular social events
  • We aim to pay every employee competitively for the role they are performing in their respective location
  • Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
  • Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
  • Group insurance: hospitalisation, surgical, extended major medical, outpatient, specialist, dental
  • Voluntary dependent insurance
  • Access to Headspace, a meditation and wellbeing app, and Go Corp ridesharing app
  • Exclusive corporate membership rates for ClassPass
  • 20 days annual leave, increasing with length of time spent at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
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