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The Customer Operations South EMEA unit, within Gridspertise, is looking for a Smart Meter Technical Support. Step into a fast-paced, tech-driven environment where you can contribute to impactful global projects and work with the latest technologies on the market. Join us and be part of the team that’s revolutionizing smart grids!
Job Responsibility:
Provide local and remote technical support to all the internal and external stakeholders of the relevant perimeter (Troubleshooting)
Provide local and remote operation support to all the internal and external stakeholders of the relevant perimeter
Provide first level and specialized support to the relevant functions
Lead and train the relevant stakeholders in technical activities (use of devices, remote systems, tools, etc.) interacting with multidisciplinary groups from different countries
Support initial and critical phases of new projects/contracts (installation, commissioning, fine-tuning, KPIs achievement, etc.)
Manage and support pilots and PoCs
Requirements:
Master’s degree in Electric, Electronic or Telecommunication Engineering
2 or more years in job experience related to Smart Meter (Telegestione)
Knowledge of distribution network systems and grid operations
Knowledge of Standard Protocol Communication (DLMS, PRIME, etc.)
Knowledge of Technical standards and regulations applicable for smart meter devices
Knowledge of TLC networks operation (3G, 4G, 5G, TCP/IP, etc.)
English (at least B2)
Nice to have:
any other foreign language would be considered a plus
What we offer:
Permanent contract in Milan
Personal growth and programs of empowerment
Smart working, corporate welfare including supplemental health care, wellness programs, family and parental caring, benefits, conventions and more