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This onsite Smart Connected Warehouse (SCW) Analyst opportunity in Milan, IL offers the chance to be directly involved in warehouse technology transformation. You’ll support modern warehouse management systems while working closely with operations teams in a fast‑paced, real‑world environment. If you’re someone who enjoys being close to the floor, partnering with operations teams, and helping people adopt new systems and processes, this role offers meaningful exposure to large‑scale warehouse transformation initiatives.
Job Responsibility:
Provide production support for facilities where modern warehouse solutions are already deployed
Support the rollout of new system capabilities as they are introduced
Create training documentation for both warehouse office staff and floor operators
Deliver end‑user training and provide onsite support during implementations
Prepare facilities for upcoming PITM implementations
Train operators on the new Warehouse Management System (WMS)
Troubleshoot issues during and after system go‑lives
Partner closely with operations, engineering, and IT stakeholders to ensure successful adoption
Requirements:
1+ year of experience working within an Operations and/or Engineering environment
Strong communication skills and the ability to work collaboratively with diverse teams
Comfort working in a warehouse setting, including time on the floor
Nice to have:
2+ years of experience in a warehouse, manufacturing, or operations environment
2+ years supporting operations in an engineering, technical, or systems support role
Experience training employees on processes, systems, or best practices
Exposure to warehouse systems, technical tools, or IT applications