CrawlJobs Logo

Smart Adoption Manager

talenthawk.com Logo

TalentHawk

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Requirements:

  • Experience driving adoption of digital platforms or technology change in complex operational environments
  • Strong stakeholder engagement skills across site teams, property management, and commercial colleagues
  • Ability to translate technical capability into operational behaviours and user‑friendly guidance
  • Strong communication skills with the ability to build trust and influence at all levels
  • Understanding of smart buildings, IoT platforms, or digital access technologies

Nice to have:

  • Experience shaping service catalogues, commercial offerings, or value propositions
  • Familiarity with property operations, facilities management, or occupier experience
  • Knowledge of digital access, campus apps, and smart building ecosystems
  • Comfort working in environments undergoing operating model or technology change

Additional Information:

Job Posted:
March 21, 2026

Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Smart Adoption Manager

Customer Success Manager

Location
Location
India , Hyderabad
Salary
Salary:
Not provided
optmyzr.com Logo
Optmyzr
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An Undergraduate degree in any discipline
  • 1-3 years of full-time work experience in a B2B SaaS company, in a customer-facing role
  • Full professional proficiency in written and spoken English
  • Able to solve problems and work under pressure
  • Smart and scrappy. Able to figure things out on your own
  • Passionate about making customers happy
  • Driven, focused, and quick to take ownership of your work
  • Humble - you’re willing to get into the details and open to feedback
  • Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
  • Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time
Job Responsibility
Job Responsibility
  • Own a set of accounts and drive product adoption, renewal, and expansion
  • Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement
  • Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels
  • Be the voice of the customers and champion their interests internally
  • Work closely with the Product and Engineering teams to build what helps your customers
  • Help customers integrate Optmyzr into their workflow and stay updated with the latest product updates by conducting regular online product onboarding and training sessions and check-ins over emails
What we offer
What we offer
  • Make a Real Impact
  • Fast-Growing SaaS Company
  • Work With Innovators
  • Growth & Learning
  • Supportive, Fun Culture
  • Fulltime
Read More
Arrow Right

Journeys and Enablers Product Lead

We’re hiring a Journeys and Enablers Product Lead to drive the evolution of our ...
Location
Location
United Kingdom , London; Stoke on Trent
Salary
Salary:
Not provided
vodafone.com Logo
Vodafone
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Good understanding of WLR, SoGEA, FTTP/H and related fixed-line technologies
  • Technically minded, strong knowledge of Smart Home universe with focus on broadband integration and functionality
  • Proven track record of driving growth and conversion through iterative product development
  • Experience with Product Lifecycle Management & a track record of owning strategy, roadmap, and delivery for complex products
  • Ability to balance technical requirements with commercial objectives and KPIs
  • Cross-Functional Collaboration and able to work with other teams such as propositions, digital, brand, channels, and delivery teams
  • Experience managing third-party suppliers and engaging providers
  • Experience building and scaling sales journey, digital journeys and managing the end-to-end product lifecycle
Job Responsibility
Job Responsibility
  • Home Broadband and Smart Homes Portfolio. Contribute to strategy, lead development, and lifecycle management for all products and experiences
  • Design End to End Solutions, oversee products from concept, to development, launch, and eventual sunset
  • Ensure compliance with standards, regulatory frameworks, and audit requirements
  • Engage stakeholders, manage vendors, and drive adoption of secure, model-based workflows
  • Strategy and Architecture, partner with all Vodafone teams to ensure smooth product delivery and go-to-market execution
  • Define Product Vision & Roadmap. Set priorities based on customer needs, market trends, and business goals
  • Drive Innovation. Identify opportunities to enhance existing products and introduce new capabilities
What we offer
What we offer
  • Great pay, bonuses, up to 28 days off plus bank holidays, paid time for charity work
  • Personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more
  • Help with your career through our amazing learning tools and top-notch parental leave policies
  • Fulltime
Read More
Arrow Right
New

Head of Customer Success

Lead and empower a global Customer Success team at SaleCycle, safeguard revenue,...
Location
Location
France , Paris
Salary
Salary:
Not provided
salecycle.com Logo
SaleCycle
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 6+ years’ experience in Customer Success, Account Management, or a related role, with at least 3+ years in a people management position
  • Strong track record managing portfolio health, retention, and revenue risk
  • Experience working with KPIs, operational reporting, and CRM tools such as HubSpot
  • Excellent communication, stakeholder management, and leadership skills
  • You have excellent spoken, written and reading skills in French and English, and any additional languages you speak would be a plus
Job Responsibility
Job Responsibility
  • Customer Success Operations & Portfolio Health: Own the operational effectiveness of the Customer Success function, implementing and refining processes and tools that enable consistent, scalable delivery
  • Ensure strong CRM discipline and data accuracy across the team to support reporting, visibility, and data-driven decision-making
  • Actively manage the value, health, and risk profile of the team’s client portfolio, identifying revenue risks, resolving challenges, and proactively preventing client churn
  • Identify operational gaps and continuously improve ways of working to increase efficiency, clarity, and impact
  • Strategy, Optimisation & Scale: Lead the evolution of the Customer Success model, building a high-performing, scalable function that delivers strong customer outcomes efficiently across a large portfolio of accounts
  • Develop and enhance existing frameworks, processes, and service models to ensure the team can grow sustainably while maintaining quality and impact
  • Identify opportunities to automate, simplify, and optimise the customer journey through playbooks, segmentation, digital engagement, and smart use of technology
  • Create clear success motions for onboarding, adoption, retention, expansion, and risk management tailored to the Adopters segment
  • Use data, insight, and experimentation to continuously improve team productivity, customer engagement, and commercial performance
  • Scale and develop the team structure over time, ensuring the right people, capabilities, and operating model are in place to support business growth
What we offer
What we offer
  • Flexible hybrid working
  • The Swile card to help cover your lunch expenses
  • Full coverage of the Alan health insurance plan
  • A day off on your birthday
  • Additional leave based on seniority
  • Regular events and after-work gatherings
  • Two remote work days per week
  • Up to 28 days of remote work from abroad per year
  • A monthly 'well-being and engagement' budget for each employee
  • Fulltime
Read More
Arrow Right

Product Manager (B2B)

We are looking for a Product Manager (B2B) (f/m/d) to join Metrify Smart Meterin...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
enpal.com Logo
enpal
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 4 years of experience in product management in a B2B or infrastructure product, where partner adoption was the key outcome
  • Experience in navigating complex domains involving regulation, systems integration, and working directly with partners to support them with growth initiatives
  • Experience collaborating with cross-functional teams, especially Engineering and Growth
  • Familiar with API design and integrations
  • Communicates clearly in English
Job Responsibility
Job Responsibility
  • Own the end-to-end lifecycle of a core B2B smart metering product, from discovery to partner rollout and ongoing optimization, including APIs and system integrations
  • Translate regulatory, operational, and partner requirements into a clear roadmap, actionable user stories, and partner capabilities
  • Collaborate cross-functionally with Engineering, Growth, and external partners to ensure smooth delivery, fast onboarding, and reliable partner adoption
  • Define and track success metrics focused on partner adoption, onboarding speed, and automation reliability
  • Continuously gather feedback from partners and internal stakeholders to improve usability, integration experience, and operational performance
  • Drive strategic efforts to make it easy for partners to deploy and operate smart meters reliably at scale
What we offer
What we offer
  • Hybrid working model
  • Modern office in Berlin-Friedrichshain with amenities (ping-pong table, yoga corner, roof terrace, stocked drinks fridges)
  • Monthly all-hands meetings
  • Legendary team spirit
  • Strong feedback culture
  • Fulltime
Read More
Arrow Right

UK Engineering Lead

JLL is seeking a dynamic London Metro & UK Engineering Lead to oversee engineeri...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jll.com Logo
JLL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Engineering (Mechanical, Electrical, Building Services, or related field) or equivalent technical qualification
  • Minimum 7-10 years of progressive experience in building engineering operations with at least 3-5 years in management roles
  • Proven track record of managing complex, multi-site engineering operations preferably within London commercial real estate market
  • Demonstrated experience implementing technology solutions in premium building operations environments
  • Specific experience with Grade A office buildings and mixed-use developments in major metropolitan areas
  • Comprehensive knowledge of building systems including HVAC, electrical, plumbing, fire safety, security, and building automation systems
  • Strong understanding of smart building technologies, IoT platforms, and integrated building management systems
  • Experience with cloud-based maintenance management systems (CMMS), mobile applications, and digital work order platforms
  • Knowledge of data analytics, performance monitoring software, and energy management technologies
  • Familiarity with cybersecurity principles as applied to building systems and connected devices
Job Responsibility
Job Responsibility
  • Lead and develop a diverse team of engineers, technicians, and coordinate with external vendors to deliver exceptional service across the UK portfolio
  • Foster a collaborative, high-performance culture focused on continuous improvement and professional development
  • Implement strategic workforce planning to ensure optimal resource allocation across multiple sites and client requirements
  • Develop and execute comprehensive engineering strategies for three key flagship buildings in Central London
  • Oversee the efficient performance, maintenance, and operations of all engineering systems within client-owned properties
  • Provide engineer support across Europe when required to ensure asset and building operation
  • Ensure compliance with health and safety regulations, building codes, and industry standards across all managed facilities
  • Drive preventive maintenance programs and implement best practices to maximize system reliability and minimize downtime
  • Monitor key performance indicators and implement corrective actions to meet or exceed service level agreements
  • Coordinate with London-specific regulatory bodies including City of London Corporation, local borough councils, and Historic England where applicable
What we offer
What we offer
  • Professional development opportunities and support for continuing education including technology training
  • Access to cutting-edge PropTech solutions and innovation labs
  • Leadership responsibility for three prestigious London flagship properties with high-profile client portfolios
  • Exposure to diverse, premium commercial properties across London and the UK
  • Fulltime
Read More
Arrow Right

Staff Product Manager, Billing

Airwallex is the only unified payments and financial platform for global busines...
Location
Location
Singapore
Salary
Salary:
189000.00 - 250000.00 SGD / Year
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services
  • Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets
  • Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments)
  • Strong ability to balance long-term product vision with short-term growth and execution needs
  • Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions
  • Flexibility to work across multiple time zones
  • Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences
Job Responsibility
Job Responsibility
  • Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing
  • Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements
  • Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences)
  • Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance
  • Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies
  • Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data
  • Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing
What we offer
What we offer
  • Offers Equity
  • Offers Bonus
  • medical, dental, and vision insurance
  • a 401(k) plan
  • short-term and long-term disability
  • basic life insurance
  • well-being benefits
  • 20 paid days of vacation
  • 12 paid days of company holidays in a calendar year
  • Fulltime
Read More
Arrow Right

Staff Product Manager

Airwallex is the only unified payments and financial platform for global busines...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services
  • Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets
  • Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments)
  • Strong ability to balance long-term product vision with short-term growth and execution needs
  • Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions
  • Flexibility to work across multiple time zones
  • Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences
  • Bachelor’s degree in Computer Science, Engineering, Data Science, Finance, or a related field is strongly preferred
Job Responsibility
Job Responsibility
  • Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing
  • Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements
  • Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences)
  • Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance
  • Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies
  • Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data
  • Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing
  • Fulltime
Read More
Arrow Right

Staff Product Manager, Billing

Airwallex is the only unified payments and financial platform for global busines...
Location
Location
United States , San Francisco
Salary
Salary:
Not provided
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5–10 years of experience in Product Management, with exposure to payments, billing, invoicing, or financial services
  • Proven track record of taking products from ideation to delivery at scale, ideally in global payments, billing platforms, or digital wallets
  • Experience building or managing billing systems (subscription billing, invoicing, automated reconciliation, recurring payments)
  • Strong ability to balance long-term product vision with short-term growth and execution needs
  • Comfortable working in data-driven, cross-functional teams, leveraging analytics or AI-powered billing tools to guide decisions
  • Flexibility to work across multiple time zones
  • Exceptional communication skills, able to articulate complex billing, payments, and AI product strategies to both technical and non-technical audiences
Job Responsibility
Job Responsibility
  • Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing
  • Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements
  • Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences)
  • Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance
  • Inform product strategy by deeply understanding customer billing needs, payment flows, target markets, the competitive fintech landscape, and emerging AI and payments technologies
  • Rapidly iterate on new billing features (e.g., subscription management, smart invoicing, flexible pricing models) and AI-powered enhancements based on user feedback and data
  • Manage and mentor a high-performing team of Product Managers, fostering a culture of innovation, experimentation, and responsible AI adoption in fintech, payments, and billing
What we offer
What we offer
  • Offers Equity
  • Offers Bonus
  • medical, dental, and vision insurance
  • a 401(k) plan
  • short-term and long-term disability
  • basic life insurance
  • well-being benefits
  • 20 paid days of vacation
  • 12 paid days of company holidays in a calendar year
  • Fulltime
Read More
Arrow Right