Small Works Programme Manager

• Act as a Subject Matter Expert in the delivery of projects
• Establish and maintain a standard set of practices, processes and templates for managing small works projects consistently and efficiently to reduce project-related risk and costs
• Ensure small works delivery processes and systems are efficient and effective whilst aligned to business needs
• Develop and maintain a pipeline of prioritized, approved projects, and manage overall delivery of the programme within agreed financial parameters
• Help develop, monitor and (where appropriate) audit project plans, including timelines, budgets, with variable / in-country project delivery teams
• Programme manage multiple small works projects across the region
• Monitor and report project progress, highlighting any issues or risks, and recommending mitigation strategies provided by variable / in-country project delivery teams
• Attend project meetings where possible to deal with any unforeseen ‘roadblocks’
• Review change orders and scope variations, ensuring they are properly documented by variable / in-country project delivery teams and approved, with appropriate change orders , PO’s and other documentation in place
• Ensure delivery teams are delivering projects that comply with all relevant regulations, building codes, and safety standards
• Manage project vendor contracts ensuring compliance to client procedures
• Where required, work with delivery teams to identify and engage suitable contractors and vendors for project execution
• Review governance documentation (project briefs, tender evaluation reports, change requests etc) completed by in-country project delivery teams
• Monitor schedules and work to suppliers to deliver quality products and services on time and within budget
• Facilitate and resolve any contractor or vendor disputes or issues promptly and professionally with variable / in-country project delivery teams
• Collaborate with internal stakeholders (e.g., clients, variable / in-country project delivery teams, facility managers) to maintain smooth project delivery, act as a point of escalation as required
• Regularly communicate project updates, milestones, and risks to stakeholders at various levels
• Provide regular reports on the performance of the programme to clients and other relevant parties
• Foster positive relationships with stakeholders, ensuring their expectations are managed and met
• Manage client requests and change orders, aligning them with project objectives and constraints
• Support and provide inputs into the development of project budgets variable / in-country by project delivery teams and monitor costs throughout the project lifecycle
• Identify cost-saving opportunities and recommend value engineering options
• Review invoices, change orders, and contracts to ensure accuracy and alignment with project objectives
• Track and report on overall financial performance of the programme
• Ensure proper documentation and tracking of project expenses carried out by variable / in-country project delivery teams
• Manage, mentor and develop JLL staff members employed on the Account
• Own all commercial and contractual matters in connection with JLL’s services
• Ensure all agreements and documentation necessary for invoicing is in place, assure the issue of invoices, drive cash collection and identify opportunities that improve JLL margin without comprising the service provided
• Create awareness of JLL’s full range of services to the client as value creation opportunities
• Comply with all JLL policies and procedures, including but not limited to ethics and business practice

• Bachelor's degree in construction management, engineering, or a related field
• Previous experience in project management, preferably in small-scale construction projects
• Strong knowledge of construction processes, building codes, and safety regulations
• Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously
• Strong communication and negotiation skills to collaborate with contractors, vendors, and stakeholders
• Proficient in project management software and tools
• Problem-solving and decision-making capabilities to address project issues and unplanned events
• Ability to work independently and proactively, while also being a team player

Be able to operate design software, such as CAD is advantageous