Small CMP Team Leader, IKEA

IKEA

Location:
China, Beijing

Category:
Sales

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Lead a multiskilled team to promote and sell prioritized range and services, ensure efficient daily operations, compliance with IKEA's Code of Conduct, and recruit and develop talents.

Job Responsibility:

Acknowledge local market specifics and lead the work of meeting customers' needs within our omni eco system to enable a smooth shopping experience and by providing inspiring home furnishing solutions and services
Lead and empower multiskilled team to promote and sell prioritized range and services connected to the commercial calendar through great customer meetings, sales steering, availability and influencing range presentation solutions
Secure effective, qualitative, and efficient daily operations within the assigned area of responsibility by contributing to customer satisfaction, goals and business standards achievement and if applicable, doing manager on duty service for the unit
Ensure compliance and safe work environment. Maintain a clean, organized, and safe workplace by ensuring adherence to IKEA’s Code of Conduct, internal policies, and local legislation related to health, safety, business, and environmental standards
Take direct lead with identifying, recruiting, retaining, and developing the many talents in the assigned scope of responsibility to secure a diverse, high performing team that can execute its assigned responsibilities with confidence and secure the future succession.

Requirements:

Business-minded and result-driven with a customer focus
Experience of working in a commercial environment
Experience of working in a customer-oriented business
Experience of actively selling through understanding customers and their needs
Interest in people’s everyday life at home and home furnishing
Open to change/highly flexible
Ability to work in and lead with a hands-on, collaborative approach
Ability to engage a receiver by creating a passion for your plans
Ability to make quick decisions and take personal initiatives
Ability to communicate in English
Ability to prioritise and organise your own work to make efficient use of the time available
Previous experience of customer-oriented services or retail
Experience of working in a fast-paced environment
Experience of managing and developing a team, preferably in a retail environment
An interest in home furnishing
Clear and proven ability to meet and exceed customers’ demands and thereby sell more
The IKEA values reflect your own values.

Nice to have:

Experience of managing and developing a team
An interest in home furnishing
Clear and proven ability to meet and exceed customers’ demands and thereby sell more
The IKEA values reflect your own values.

Additional Information:

Job Posted:
November 16, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Small CMP Team Leader