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Small CMP Team Leader

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IKEA

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Location:
South Korea , Busan-Si Gijang-Gun

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we're a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!

Job Responsibility:

  • Acknowledge local market specifics and lead efforts to meet customer needs within the omni ecosystem, ensuring a seamless shopping experience through inspiring home furnishing solutions and services.
  • Lead and empower a multiskilled team to promote and sell prioritized range and services aligned with the commercial calendar, through strong customer interactions, sales steering, availability, and impactful range presentation.
  • Secure effective, qualitative, and efficient daily operations within the assigned area of responsibility, contributing to customer satisfaction, goal achievement, and business standards, including Manager on Duty responsibilities when applicable.
  • Ensure compliance and a safe work environment by maintaining a clean, organized, and safe workplace, adhering to IKEA's Code of Conduct, internal policies, and local health, safety, business, and environmental regulations.
  • Take the lead in identifying, recruiting, retaining, and developing talent within the assigned scope, building a diverse and high-performing team capable of delivering results and ensuring future succession.

Requirements:

  • Experience of working in a commercial environment.
  • Experience of working in a customer-oriented business.
  • Experience of actively selling by understanding customers and their needs.
  • Interest in people's everyday life at home and home furnishing.
  • Open to change and highly flexible.
  • Ability to work in and lead with a hands-on, collaborative approach.
  • Ability to engage others by creating passion for your plans.
  • Ability to make quick decisions and take personal initiatives.
  • Ability to communicate in English.
  • Ability to prioritise and organise work efficiently.
  • Previous experience in customer-oriented services or retail.
  • Experience of working in a fast-paced environment.
  • Experience of managing and developing a team.
  • Strong interest in home furnishing.
  • Proven ability to meet and exceed customer demands to drive sales.
  • IKEA values that reflect your own values.

Nice to have:

Preferably experienced in a retail environment.

What we offer:

International mobility support can be offered as part of the recruitment.

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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