Small Business Help Desk Representative Job at Robert Half (Jersey City)

Small Business Help Desk Representative

As a Small Business Help Desk Representative, you will play a pivotal role in de...

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills, including oral and written communication
Ability to work with internal and external customers to resolve issues effectively
Experience in a call center or customer service environment highly preferred
Ability to handle multiple priorities within strict time constraints
Excellent organizational, verbal, and written communication skills
Strong collaboration and teamwork abilities
Critical thinking and analytical skills for triaging issues based on training
Ability to work independently and make informed decisions
Accurate data entry and tracking skills
Working knowledge of OneNote, Word, and Excel

Job Responsibility

Provide timely customer service for incoming requests via phone in an automated call delivery environment (NICE CXOne)
Multi-task between incoming calls and email requests, meeting a turnaround time of 12 business hours
Track phone/email/portal tickets in ServiceNow
Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution
Meet First Level Resolution standards
Coordinate end-to-end service with business partners when needed
Navigate multiple systems and applications to research, analyze, and resolve inquiries
Work effectively in a team environment using professional interpersonal and communication skills
Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards
Utilize basic understanding of product underwriting guidelines

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Receptionist

We are looking for an experienced and detail-oriented Receptionist to support a ...

Location

United States , Stuart

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a receptionist or front office support role
Strong verbal communication skills with clear, effective speech
Detail-oriented presentation and the ability to represent the office positively in person and over the phone
Working knowledge of Microsoft Word and Microsoft Excel
Experience operating a multi-line switchboard or phone system with 1 to 10 lines
Strong organizational skills with the ability to manage filing, scanning, and faxing tasks accurately
Ability to work effectively in a small office setting and handle multiple responsibilities throughout the day

Job Responsibility

Welcome visitors and clients with a courteous, detail-oriented approach while maintaining an inviting front office presence
Answer and direct incoming calls through a multi-line phone system, ensuring messages are handled accurately and promptly
Prepare, scan, file, and transmit documents to keep office records organized and accessible
Provide day-to-day administrative support that helps the office run smoothly and efficiently
Use Microsoft Word and Excel to create, update, and maintain basic business documents and spreadsheets
Coordinate routine front-desk activities while supporting the needs of a small team of four employees

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Director, Agency Development

As a Director, Agency Development on the Agency Development team, you’ll be resp...

Location

United States , New York City (NYC), New York

Salary:

200000.00 - 280000.00 USD / Year

Taboola

Expiration Date

Until further notice

Requirements

10+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
Established relationships with VP and C-suite stakeholders at major US agency holding companies and their subsidiaries, spanning multiple practice areas such as programmatic, social, search, trading desks, investment, strategy, and principal-based buying
Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
An ambitious entrepreneurial mindset. A love of building relationships, strategy, and commercial structures from scratch. You relish building things and hunting
Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Job Responsibility

Own and grow Taboola’s senior-most relationships with top US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
Map and engage agency organizations top-down—building relationships across executive leadership, practice areas (e.g., programmatic, social, search), and key decision-makers
Drive large-scale (cross-account, cross-department) agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola’s platform capabilities and positioning Taboola as a core partner across the agency ecosystem
Partner with leading agencies on cobranded marketing, thought leadership, tentpole activation, PR, event activations
Collaborate closely with Taboola’s sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
Support commercial agreements (e.g., trading agreements, incentive structures, rate cards, principal buying agreements) where they meaningfully advance strategic partnerships and revenue growth
Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola’s agency offering
Represent Taboola as a credible thought leader at key industry events and in the broader agency community
Build and manage a small agency development team, setting goals and tracking performance

What we offer

Comprehensive benefits (health, dental, vision, 401k matching)
Pre-tax commuter benefits
Fully stocked kitchen
Hybrid work schedule with 3 days in-office
Discretionary bonus
Equity
Flexible PTO
Paid parental leave

Fulltime

New

Director, Agency Development

As a Director, Agency Development on the Agency Development team, you’ll be resp...

Location

United States , Chicago

Salary:

200000.00 - 280000.00 USD / Year

Taboola

Expiration Date

Until further notice

Requirements

10+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
Established relationships with VP and C-suite stakeholders at major US agency holding companies and their subsidiaries, spanning multiple practice areas such as programmatic, social, search, trading desks, investment, strategy, and principal-based buying
Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
An ambitious entrepreneurial mindset. A love of building relationships, strategy, and commercial structures from scratch. You relish building things and hunting
Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Job Responsibility

Own and grow Taboola’s senior-most relationships with top US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
Map and engage agency organizations top-down—building relationships across executive leadership, practice areas (e.g., programmatic, social, search), and key decision-makers
Drive large-scale (cross-account, cross-department) agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola’s platform capabilities and positioning Taboola as a core partner across the agency ecosystem
Partner with leading agencies on cobranded marketing, thought leadership, tentpole activation, PR, event activations
Collaborate closely with Taboola’s sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
Support commercial agreements (e.g., trading agreements, incentive structures, rate cards, principal buying agreements) where they meaningfully advance strategic partnerships and revenue growth
Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola’s agency offering
Represent Taboola as a credible thought leader at key industry events and in the broader agency community. Work to turn around legacy perceptions of Taboola by taking a proactive approach on reeducation
Build and manage a small agency development team, setting goals and tracking performance

What we offer

Comprehensive benefits (health, dental, vision, 401k matching)
Pre-tax commuter benefits
Fully stocked kitchen
Hybrid work schedule with 3 days in-office with an option to come in more often if desired
Discretionary bonus
Equity
Flexible PTO
Medical/dental/vision insurance
Competitive 401(k) match
Paid parental leave

Fulltime

New

Store Associate

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Rockland

Salary:

15.00 - 22.00 USD / Hour

CVS Health

Expiration Date

July 08, 2026

Requirements

At least 16 years of age
Physical Requirements: Remaining upright on the feet, particularly for sustained periods of time
Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details

Job Responsibility

Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Supporting opening and closing store activities, when needed
Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools
Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development
Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

New

Buyer

We are looking for a Buyer to support planning and procurement activities for a ...

Location

United States , Orlando

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working in a Buyer, purchasing, or materials planning role within a manufacturing environment
Strong knowledge of purchase orders, purchase requests, purchased materials, and supplier coordination processes
Ability to interpret production schedules, inventory data, and order status information to support on-time delivery
Familiarity with manufacturing operations, capacity planning, and material flow considerations
Skilled at identifying discrepancies involving cost, quantity, specifications, or timing and taking corrective action
Comfortable collaborating with cross-functional teams including planning, engineering, quality, and production supervisors
Strong organizational skills with the ability to manage multiple priorities independently
Proficiency in preparing reports and maintaining accurate procurement and planning documentation

Job Responsibility

Review material planning data, inventory levels, and order activity to establish realistic commitment dates for customer demand
Manage assigned product lines or production areas by aligning planning priorities with available capacity, resources, and workflow requirements
Evaluate production specifications, throughput constraints, tooling needs, and staffing considerations to support effective scheduling decisions
Maintain and coordinate work orders to help balance supply with demand and keep manufacturing activity progressing on schedule
Process purchase requisitions and prepare purchase orders for materials, tools, fixtures, and other production-related items for management approval
Track open purchase orders and work orders, resolving issues related to quantity, cost, specifications, or timing that could affect delivery performance
Respond to lead-time requests by analyzing current capacity, material status, and production commitments
Partner with quality and internal stakeholders to support returned material authorization activities and help drive timely resolution
Communicate schedule risks, delays, and resource concerns to the appropriate teams, escalating unresolved issues when needed
Prepare reports, maintain planning records, and adjust schedules to address changes in demand or unexpected production conditions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Controller

Location

United States , Orlando

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Defense and/or Government Contracting Industry experience required
Bachelor's Degree in Accounting, Finance, or related field
5+ years of experience
Analytical problem solving skills
Collaboration/Teamwork – build relationships across departments

Job Responsibility

Provide proactive analysis of Business Unit operations in the areas of Annual Budgets, P&L, Project spend plans, Indirect rate performance and Cash flow forecasting
Responsible for leading and developing the Annual Forecasting Plans including quarterly updates and all associated reporting schedules
Evaluate annual indirect rates for bids and costing, monitor and analyze the indirect costs, direct base, and rates and when necessary, estimate cost impact by project to the Business P&L
Responsible for leading and developing the mid-quarter monthly updates to the Annual Plan, including comparison and variance analysis, and report presentation
Responsible for leading, integrating, analyzing, and monitoring Annual Indirect Budget
Work with Functional leadership to understand and plan spend requirements in support of overall business unit goals
Provide monthly variance reports to Functional managers and BU-SVP
Lead and prepare financial performance sections of monthly and quarterly reviews for Senior Management
Develop responses for adhoc requests for financial data/analyses as required by BU/Division/Corporate level
Lead the accounting staff in the areas of Billing, Accounts Receivable, Accounts Payable, GL reconciliations and Journal Entries in support of monthly, quarterly, and annual closing cycle

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation

Fulltime

New

Senior Data Scientist - Agentic AI & Decision Intelligence

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Wellesley

Salary:

111240.00 - 222480.00 USD / Year

CVS Health

Expiration Date

May 31, 2026

Requirements

3+ years of experience in advanced analytics, decision science, applied AI/ML
Strong programming skills in Python and SQL, with experience deploying AI systems in cloud environments (GCP, AWS, or Azure)
Deep expertise in at least one area of advanced modeling: predictive analytics, reinforcement learning, NLP, or causal inference
Proven ability to translate complex AI concepts into business impact, including stakeholder alignment and business value sizing
Experience leading end-to-end AI-driven solution delivery: from data foundation to model orchestration to front-end adoption
Hands-on experience with LLMs, generative AI, or conversational AI frameworks (e.g., LangChain, RAG)
Strong communication, storytelling, and customer engagement skills, with a passion for building solutions that are intuitive and impactful

Job Responsibility

Build and scale agentic AI frameworks, conversational analytics, and decision intelligence systems
Design and execute a customer-centric analytics strategy powered by AI agents, LLMs, and generative AI
Contribute to the vision, strategy, and own the execution of AI-driven decision systems

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Bonus, commission or short-term incentive program

Fulltime

Select Country

Small Business Help Desk Representative

Robert Half

Location:
United States , Jersey City

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 07, 2026

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Our AI answers in your language

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Job Description:

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Job Posted:January 07, 2026

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