Small Business Help Desk Representative Job at Robert Half (Jersey City)

Small Business Help Desk Representative

As a Small Business Help Desk Representative, you will play a pivotal role in de...

Location

United States , Jersey City

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Strong customer service skills, including oral and written communication
Ability to work with internal and external customers to resolve issues effectively
Experience in a call center or customer service environment highly preferred
Ability to handle multiple priorities within strict time constraints
Excellent organizational, verbal, and written communication skills
Strong collaboration and teamwork abilities
Critical thinking and analytical skills for triaging issues based on training
Ability to work independently and make informed decisions
Accurate data entry and tracking skills
Working knowledge of OneNote, Word, and Excel

Job Responsibility

Provide timely customer service for incoming requests via phone in an automated call delivery environment (NICE CXOne)
Multi-task between incoming calls and email requests, meeting a turnaround time of 12 business hours
Track phone/email/portal tickets in ServiceNow
Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution
Meet First Level Resolution standards
Coordinate end-to-end service with business partners when needed
Navigate multiple systems and applications to research, analyze, and resolve inquiries
Work effectively in a team environment using professional interpersonal and communication skills
Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards
Utilize basic understanding of product underwriting guidelines

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan
free online training

Director, Agency Development

As a Director, Agency Development on the Agency Development team, you’ll be resp...

Location

United States , New York City (NYC), New York

Salary:

200000.00 - 280000.00 USD / Year

Taboola

Expiration Date

Until further notice

Requirements

10+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
Established relationships with VP and C-suite stakeholders at major US agency holding companies and their subsidiaries, spanning multiple practice areas such as programmatic, social, search, trading desks, investment, strategy, and principal-based buying
Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
An ambitious entrepreneurial mindset. A love of building relationships, strategy, and commercial structures from scratch. You relish building things and hunting
Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Job Responsibility

Own and grow Taboola’s senior-most relationships with top US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
Map and engage agency organizations top-down—building relationships across executive leadership, practice areas (e.g., programmatic, social, search), and key decision-makers
Drive large-scale (cross-account, cross-department) agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola’s platform capabilities and positioning Taboola as a core partner across the agency ecosystem
Partner with leading agencies on cobranded marketing, thought leadership, tentpole activation, PR, event activations
Collaborate closely with Taboola’s sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
Support commercial agreements (e.g., trading agreements, incentive structures, rate cards, principal buying agreements) where they meaningfully advance strategic partnerships and revenue growth
Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola’s agency offering
Represent Taboola as a credible thought leader at key industry events and in the broader agency community
Build and manage a small agency development team, setting goals and tracking performance

What we offer

Comprehensive benefits (health, dental, vision, 401k matching)
Pre-tax commuter benefits
Fully stocked kitchen
Hybrid work schedule with 3 days in-office
Discretionary bonus
Equity
Flexible PTO
Paid parental leave

Fulltime

Director, Agency Development

As a Director, Agency Development on the Agency Development team, you’ll be resp...

Location

United States , Chicago

Salary:

200000.00 - 280000.00 USD / Year

Taboola

Expiration Date

Until further notice

Requirements

10+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
Established relationships with VP and C-suite stakeholders at major US agency holding companies and their subsidiaries, spanning multiple practice areas such as programmatic, social, search, trading desks, investment, strategy, and principal-based buying
Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
An ambitious entrepreneurial mindset. A love of building relationships, strategy, and commercial structures from scratch. You relish building things and hunting
Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Job Responsibility

Own and grow Taboola’s senior-most relationships with top US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
Map and engage agency organizations top-down—building relationships across executive leadership, practice areas (e.g., programmatic, social, search), and key decision-makers
Drive large-scale (cross-account, cross-department) agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola’s platform capabilities and positioning Taboola as a core partner across the agency ecosystem
Partner with leading agencies on cobranded marketing, thought leadership, tentpole activation, PR, event activations
Collaborate closely with Taboola’s sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
Support commercial agreements (e.g., trading agreements, incentive structures, rate cards, principal buying agreements) where they meaningfully advance strategic partnerships and revenue growth
Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola’s agency offering
Represent Taboola as a credible thought leader at key industry events and in the broader agency community. Work to turn around legacy perceptions of Taboola by taking a proactive approach on reeducation
Build and manage a small agency development team, setting goals and tracking performance

What we offer

Comprehensive benefits (health, dental, vision, 401k matching)
Pre-tax commuter benefits
Fully stocked kitchen
Hybrid work schedule with 3 days in-office with an option to come in more often if desired
Discretionary bonus
Equity
Flexible PTO
Medical/dental/vision insurance
Competitive 401(k) match
Paid parental leave

Fulltime

Receptionist

We are looking for an experienced and detail-oriented Receptionist to support a ...

Location

United States , Stuart

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of experience in a receptionist or front office support role
Strong verbal communication skills with clear, effective speech
Detail-oriented presentation and the ability to represent the office positively in person and over the phone
Working knowledge of Microsoft Word and Microsoft Excel
Experience operating a multi-line switchboard or phone system with 1 to 10 lines
Strong organizational skills with the ability to manage filing, scanning, and faxing tasks accurately
Ability to work effectively in a small office setting and handle multiple responsibilities throughout the day

Job Responsibility

Welcome visitors and clients with a courteous, detail-oriented approach while maintaining an inviting front office presence
Answer and direct incoming calls through a multi-line phone system, ensuring messages are handled accurately and promptly
Prepare, scan, file, and transmit documents to keep office records organized and accessible
Provide day-to-day administrative support that helps the office run smoothly and efficiently
Use Microsoft Word and Excel to create, update, and maintain basic business documents and spreadsheets
Coordinate routine front-desk activities while supporting the needs of a small team of four employees

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

Director, Agency Development

As a Director, Agency Development on the Agency Development team, you’ll be resp...

Location

United States , Chicago

Salary:

200000.00 - 280000.00 USD / Year

Taboola

Expiration Date

Until further notice

Requirements

10+ years of experience in digital advertising at a top-tier technology or media company, with a strong focus on agency development
Established relationships with VP and C-suite stakeholders at major US agency holding companies and their subsidiaries, spanning multiple practice areas such as programmatic, social, search, trading desks, investment, strategy, and principal-based buying
Deep knowledge of the agency ecosystem — how holding companies, trading desks, and agency brands operate, plan, and buy media
A track record of driving revenue growth and business impact through strategic agency partnerships, rather than direct account-level selling
An ambitious entrepreneurial mindset. A love of building relationships, strategy, and commercial structures from scratch. You relish building things and hunting
Deep understanding / fluency of how to integrate digital tech companies into agency buying and operating systems
Comfort with frequent travel (typically 2+ domestic trips per month for 1-2 nights, with occasional longer trips)

Job Responsibility

Own and grow Taboola’s senior-most relationships with top US agency holding companies & independents, trading desks, and key agency subsidiaries, serving as the primary point of contact and strategic partner
Map and engage agency organizations top-down—building relationships across executive leadership, practice areas (e.g., programmatic, social, search), and key decision-makers
Drive large-scale (cross-account, cross-department) agency enablement through trainings, demo days, workshops, and strategic roadshows—educating stakeholders on Taboola’s platform capabilities and positioning Taboola as a core partner across the agency ecosystem
Partner with leading agencies on cobranded marketing, thought leadership, tentpole activation, PR, event activations
Collaborate closely with Taboola’s sales teams to connect agency relationships to the right opportunities, helping convert agency enthusiasm into measurable revenue outcomes
Support commercial agreements (e.g., trading agreements, incentive structures, rate cards, principal buying agreements) where they meaningfully advance strategic partnerships and revenue growth
Gather market intelligence and relay agency feedback to internal teams — including product, marketing, and GTM — to continuously sharpen Taboola’s agency offering
Represent Taboola as a credible thought leader at key industry events and in the broader agency community. Work to turn around legacy perceptions of Taboola by taking a proactive approach on reeducation
Build and manage a small agency development team, setting goals and tracking performance

What we offer

health, dental, vision, 401k matching, pre-tax commuter benefits, fully stocked kitchen
flexible PTO
medical/dental/vision insurance
competitive 401(k) match
paid parental leave
discretionary bonus
equity

Fulltime

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Philadelphia

Salary:

16.50 - 25.00 USD / Hour

CVS Health

Expiration Date

August 28, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

New

Project Document Specialist

Join a global leader in life science and diagnostics as a Project Document Speci...

Location

United States

Salary:

34.00 - 40.00 USD / Hour

Tucker Parker Smith Group

Expiration Date

Until further notice

Requirements

Associate's degree or higher in a technical discipline
1–2 years of direct document control experience
Experience working with enterprise Document Management Systems (eDMS)
Veeva QualityDocs experience is highly preferred
Proficiency with Microsoft Office Suite and SharePoint
Strong attention to detail with excellent proofreading and organizational skills
Self-motivated, dependable, and comfortable working independently in a remote environment
Excellent communication skills with the ability to collaborate across multiple departments

Job Responsibility

Review, process, and maintain product lifecycle documentation through Veeva QualityDocs
Ensure documents, drawings, and technical data are complete, accurate, and compliant with document control procedures
Support document approval workflows while maintaining data integrity standards
Identify documentation gaps, proofread records, and communicate issues or questions promptly
Collaborate with cross-functional teams to obtain clarifications and resolve documentation discrepancies
Manage multiple document requests and priorities in a fast-paced environment
Perform detailed, repetitive document review tasks with a high degree of accuracy and consistency

Fulltime

New

Dispute Resolution Lawyer

Our Recoveries team is a market leader and one of the largest in the UK, with ov...

Location

United Kingdom , Flexible location - based at any of our office locations

Salary:

Not provided

Wilkin Chapman Solicitor

Expiration Date

Until further notice

Requirements

Managing a varied caseload of dispute resolution and recovery matters from instruction through to resolution
Drafting clear and accurate legal documentation, including pleadings, correspondence and applications
Delivering practical, commercial advice to clients in a timely and professional manner
Building and maintaining strong relationships with clients and internal stakeholders
Progressing matters efficiently while maintaining high standards of file management, compliance and time recording
Identifying risks and opportunities within cases and taking appropriate action
Supporting colleagues on more complex or high‑value disputes where required
Contributing to team targets and wider business development activity

Job Responsibility

Managing a varied caseload of dispute resolution and recovery matters from instruction through to resolution
Drafting clear and accurate legal documentation, including pleadings, correspondence and applications
Delivering practical, commercial advice to clients in a timely and professional manner
Building and maintaining strong relationships with clients and internal stakeholders
Progressing matters efficiently while maintaining high standards of file management, compliance and time recording
Identifying risks and opportunities within cases and taking appropriate action
Supporting colleagues on more complex or high‑value disputes where required
Contributing to team targets and wider business development activity

What we offer

Competitive holiday entitlement
Self-invested personal pension
Health and wellbeing initiatives
Life assurance
Cycle to work scheme
Agile working opportunities
Discounted legal fees
Referral incentives
Car parking

Fulltime

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Small Business Help Desk Representative

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Small Business Help Desk Representative

Small Business Help Desk Representative

Director, Agency Development

Director, Agency Development

Receptionist

Director, Agency Development

Pharmacy Technician

Project Document Specialist

Dispute Resolution Lawyer

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