Slot GSR attendant

• Primarily guest service out on the gaming floor
• Assisting with basic gaming machine functions including detailed paperwork requirements, accurate data entry, and money counting skills
• Maintaining excellent guest services, efficient productivity, and providing an orderly, safe, and exciting workplace
• Responsible for the success of the Player’s Club, by assisting guests through the membership process, and explaining the benefits of membership
• Greet guest and team members eagerly upon arrival
• Be knowledgeable regarding promotions, events, specials, areas, and locations of casino
• Maintaining attendance to ensure necessary coverage
• Distribute Player’s Club membership forms and assist guests with completion
• Responsible for checking in and out the appropriate keys and radio
• Making sure that all gaming machines are up and running, clearing bill jams, paper issues and notifying proper personnel for other issues
• Responsible for accounting and verifying all monetary items (including jackpot payouts), documentation, and required signatures
• Performs all duties in accordance with company team member handbook, objectives of the Otoe Missouria Tribe, internal policies, procedures, and controls, as well as applicable laws and gaming regulations
• Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
• Judgment/Decision Making under the direction of department management
• Makes effort to keep informed of company information and communications

• Must be at least 18 years of age
• High School Diploma (or equivalent)
• Guest Services experience preferred
• Must be punctual and dependable
• Read, write legibly, and speak the English language
• Must be able to communicate and make announcements over the intercom system
• Problem Sensitivity
• Inductive Reasoning
• Selective Attention
• Protect the Company’s value by keeping information confidential
• Perform assigned tasks under supervision
• Establish and maintain positive relationships with other Team Members
• Present facts and recommendations in oral and written form
• Exercise sound judgment and make decisions
• Strong money counting techniques
• Must be willing and able to workdays, nights, weekends, and holidays
• Required to pass a drug test and obtain and maintain a gaming license from the Otoe Missouria Gaming Commission
• Must be able to provide documents to show eligibility to work in the United States
• Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.
• Must be able to stand for extended periods of time

• Guest Services experience
• Being able to remember regular players by name

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