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This position is primarily guest service on the gaming floor and assisting with basic gaming machine functions including detailed paperwork, accurate data entry, and money counting. Responsible for overall excellent guest services, efficient productivity, and providing a safe workplace. Responsible for the success of the Player’s Club.
Job Responsibility:
Greet guests and team members eagerly
Assist guests with questions regarding promotions, events, and locations
Maintain attendance to ensure coverage
Distribute and assist with Player’s Club membership forms
Check in/out keys and radio
Ensure gaming machines are operational, clear bill jams and paper issues
Account and verify monetary items and jackpot payouts