Sleep Center Coordinator

• Perform all types of education sleep studies to patients and family members (when appropriate)
• Generate orders and outside sleep study referrals in association with documented sleep testing results and proper input into eClinicalWords (eCW) software for company's database of patients
• Verified eligibility, benefits, precertification status and scheduling availability in a timely manner prior to scheduling any patients
• Oversees and manages patients on Sleep Center scheduled, ie: cancellations and rescheduling
• Manage and restock of Sleep Center supplies
• Communicate with patients the status of their prior approvals for upcoming sleep studies and financial liability for these studies
• Verifies eligibility, benefits, precertification status and scheduling availability in a timely manner prior to scheduling any patients
• Coordinate linen management with other staff members
• Answers telephone calls and routes to appropriate person, if unable to assist the patient
• Other related duties as required

• Must be personable and treat patients & co-workers with care and respect
• Able to work independently with supervision
• Input patient data into electronic medical records
• Schedule patients for appointments, as needed in appropriate time frames indicated
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction
• Ability to communicate effectively with the patient(s), and health care team
• Duties require professional verbal and written communication skills
• Able to communicate and understand verbal and written English language
• Computer literate with entry level working knowledge of Microsoft Suites
• Outlook, and Word
• Exceptional problem-solving skills
• Demonstrate ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Make outbound and receive inbound telephone calls, and fax correspondence, as needed
• Inventory and stock office supplies and materials
• Adhere to Standard of Care, Code of Conduct, HIPAA Compliance and Confidentiality Agreement
• Exhibit compassion and professionalism
• Must be able to report to work as scheduled without delay
• Attend required meetings, training in-services, and participates in committees as required
• Professional appearance
• Positive attitude
• High School graduate or equivalent required

Work experience with medical insurance pre-certification is preferred