Sleep Center Coordinator

• Perform all types of education sleep studies to patients and family members (when appropriate).
• Generate orders and outside sleep study referrals in association with documented sleep testing results and proper input into eClinicalWords (eCW) software for company’s database of patients. Editing and verification of these documents as needed.
• Verified eligibility, benefits, precertification status and scheduling availability in a timely maner prior to scheduling any patients.
• Oversees and manages patients on Sleep Center scheduled, ie: cancellations and rescheduling.
• Manage and restock of Sleep Center supplies.
• Communicate with patients the status of their prior approvals for upcoming sleep studies and financial liability for these studies.
• Verifies eligibility, benefits, precertification status and scheduling availability in a timely manner prior to scheduling any patients.
• Coordinate linen management with other staff members.
• Answers telephone calls and routes to appropriate person, if unable to assist the patient.
• Other related duties as required.

• Must be personable and treat patients & co-workers with care and respect
• Able to work independently with supervision
• Input patient data into electronic medical records
• Schedule patients for appointments, as needed in appropriate time frames indicated
• Must be able to work quickly and efficiently to assure patient comfort and satisfaction
• Ability to communicate effectively with the patient(s), and health care team
• Duties require professional verbal and written communication skills
• Able to communicate and understand verbal and written English language
• Computer literate with entry level working knowledge of Microsoft Suites
• Outlook, and Word
• Exceptional problem-solving skills.
• Demonstrate ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time.
• Make outbound and receive inbound telephone calls, and fax correspondence, as needed
• Inventory and stock office supplies and materials
• Adhere to Standard of Care, Code of Conduct, HIPAA Compliance and Confidentiality Agreement
• Exhibit compassion and professionalism
• Must be able to report to work as scheduled without delay
• Attend required meetings, training in-services, and participates in committees as required.
• Professional appearance
• Positive attitude
• High School graduate or equivalent required
• Work experience with medical insurance pre-certification is preferred.

Work experience with medical insurance pre-certification is preferred.