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The SLED Account Manager serves as the overall account lead for numerous, large named accounts in an assigned country, geographic territory and/or industry. It requires understanding a client’s key business and IT challenges and delivering IT solutions that drive value while maximizing revenue and margin for HPE. The role focuses on growing the base business, complex solutions, and new opportunities, often across non-office sites. The position is supported primarily by pre-sales and inside sales resources and may involve remote engagement with customers.
Job Responsibility:
Articulate the link between the customer’s core KPIs, business priorities, and the plan to support the customer with IT solutions
Influence executive-level decision-making by describing the value of HPE solutions
Build a business value framework for the customer and position HPE strategy and solutions as critical to the customer’s business
Develop and execute a plan to drive growth and profitability across HPE’s portfolio
Drive growth in HPE’s strategic value portfolio by positioning solutions with the customer
Leverage HPE programs and tools to improve business performance
Engage with the customer to identify opportunities and maintain a strong pipeline
Lead pipeline-building activities with account teams and drive deals to closure
Develop and maintain a professional relationship network within the customer
Maintain an understanding of the partner landscape within the account
Develop expertise in IT technology and engage with the customer’s CTO/CIO
Build, develop, and lead the extended account team
Provide feedback to other HPE organizations to improve customer experience
Develop and execute a comprehensive account business plan
Requirements:
University degree or Bachelor’s preferred, or equivalent experience
Engineering or technology education, advanced degree, or MBA desired
6+ years of account management experience
Experience in the IT networking industry is preferred
Experience in working within an IT department or customer environment is a plus
Experience in vertical industries preferred
Experience in different sales roles is a plus
Drives results: strong will to win, persistent, and results oriented
Strategic planning: ability to articulate a future vision and a path to achieve it in an account business plan aligned with HPE strategy
Sales execution: capability to deliver on short-term sales engagements and objectives
Continuous learning: commitment to ongoing personal and professional development
IT industry acumen: deep knowledge of cutting-edge IT developments and trends with potential customer impact
HPE portfolio knowledge: thorough understanding of HPE products, solutions, and services
Team leadership: ability to lead teams across a complex matrix organization