SkyBar General Manager Job at Fairmont Grand Del Mar (Los Angeles, West Hollywood)

Job Description

Under the general guidance of the General Manager, responsible for coordinating, supervising, and directing Skybar food and beverage operations, while maintaining a profitable Beverage department and high-quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets, and meet budgeted productivity while keeping quality consistently high.

Job Responsibility

Coordinate, supervise, and direct Skybar food and beverage operations
Maintain a profitable Beverage department and high-quality products and service levels
Market ideas to promote business
Reduce employee turnover
Maintain revenue and payroll budgets, and meet budgeted productivity
Must have strong knowledge of Nightlife/Daylife Operations and Marketing
Work with Marketing Manager to market Sky Bar
Provide creative input on general direction of Sky Bar and special events
Manage a Sales and Incentive program for table and ticket sales
Establish, monitor, and manage budgeted revenue and net operating income
Develop and implement action items to achieve or exceed budgeted revenue and net operating income goals
Ensure that labor and expense guidelines are adhered to
Institute and monitor service and/or product upgrades
Establish and enforce specific Standard Operating Procedures
Promote guest satisfaction
Implement repeat guest recognition programs
Promote inter-company business relations and shares best practices
Act as a liaison between the Restaurant and Beverage operation
Supervise and provide leadership to Skybar personnel
Respond to guest complaints in a timely manner
Monitor industry trends
Work with other Executive Committee members
Keep immediate supervisor fully informed
Coordinate and monitor all phases of Loss Prevention in the Beverage department
Prepare and submit required reports
Organize and conduct department meetings
Monitor quality of service and product
Initiate menu planning and preparation
Ensure compliance with all local liquor laws, and health and sanitation regulations
Ensure the training of department heads on SOP’s, report preparation, technical job tasks
Select, train, and develop personnel within the department
Exercise hire, discipline, personnel performance reviews, and termination of employment discretion

Requirements

High School Diploma or equivalent required
College Degree in Business, Hospitality, or related field preferred
Two to three years experience in overall Food and Beverage operation as well as management experience
Ability to obtain and/or maintain any government required licenses, certificates, or permits
Must have knowledge of Food and Beverage preparation techniques, health department rules and regulations, liquor laws and regulations
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Ability to multitask, work in a fast-paced environment, and have high-level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork
Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice to have

College Degree in Business, Hospitality, or related field
One to two years in a public contact position in an upscale or lifestyle brand hotel

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SkyBar General Manager

Job Description

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