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Salary: £25,506 plus average bonus earning potential of £6,200 per annum Hours: This department has 2 shift patterns on a 2-week rotation based on a 37.5-hour contract (Mon 10:00-6:30pm, Tues-Thu 9:30-6:30pm, Friday 9.30 - 4pm) & (Mon 10:30-6pm, Tues-Thu 10-7pm, Friday 9.30 - 4pm) Location: Remote, Mainland UK only Start date: 20th July Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we're recruiting Sky Outbound Customer Sales Advisors in a role that offers great work life balance, working from home and comprehensive training: (2 weeks Mon 10am-6:30pm, Tues-Thu 9:30am-6:30pm and Friday 9:30-4pm). As a Customer Sales Advisor in our busy Outbound department, you'll get in touch with customers to make sure their devices are protected. You'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.
Job Responsibility
Get in touch with customers to make sure their devices are protected
Build rapport with customers, get to know their individual needs and put their interests first
Use sales and communication skills to upsell products
Requirements
1 years continuous and targeted sales experience within the last 3 years
A driven mindset with strong customer service and sales skills with a love for hitting targets
Great communication skills - you are at ease building rapport, listening to customers and demonstrating empathy when needed
What we offer
33 days annual leave (including bank holidays)
Option to buy 5 extra days each year
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
Employee assistance programme - Free support for physical & mental health, financial assistance and more