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SkillStation Support & Implementation Consultant

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360 Resourcing Solutions

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Location:
United Kingdom , Seaham

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

32500.00 - 39375.00 GBP / Year
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Job Description:

The successful candidate will have the right cultural and behavioural alignment, in addition to the knowledge, skills, competencies and experience required to drive our business forward. You will play an important role in supporting the growth and change within our business, joining a busy department on a journey of transformational change. Reporting into our Implementation Manager, you will be responsible for supporting clients through their SkillStation adoption, onboarding and post implementation support process. Ensuring they have an excellent customer experience. You will have the opportunity to grow and develop more widely within the company based on your ability.

Job Responsibility:

  • Support the client journey from current state to future state using SkillStation
  • Review and cleanse client data prior to SkillStation upload
  • Populate client data into SkillStation
  • Support online demonstrations with clients to understand their current challenges and strategic objectives
  • Support clients post implementation with on-going support, advice, and guidance
  • Advise our Technical Team where system enhancements might improve customer experience
  • Participate and contribute during our cross-functional team meetings
  • Add value in everything you do

Requirements:

  • Strong Microsoft Excel skills and the ability to: Sort and filter data
  • Analyse and reconfigure data
  • Perform V & X Lookups
  • Work with pivot tables
  • A keen eye and attention to detail
  • Confident and proficient use of Microsoft Word, PowerPoint, Outlook and Teams
  • Extremely well organised with good file management
  • Logical thinker who considers the consequences of actions
  • Conscientious and recognises the importance of deadlines and priorities
  • Can work effectively alone and as part of a team
  • Effective communicator, both internally and externally
  • All applicants must have the right to work in the UK
What we offer:
  • At least 80% (4:1) office-based with flexible & hybrid working
  • 26 days holiday plus statutory holidays
  • Training & development as required
  • Pension contribution
  • Private Health Scheme
  • Death in Service Benefit
  • Sick pay
  • Free on-site parking
  • Free refreshments

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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