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We’re seeking a Skills Delivery Officer to join our Employment, Skills, Health and Communities Directorate. In this role, you’ll help ensure that skills programmes across the West Midlands are delivered effectively, compliantly and with real impact for residents. You’ll act as a key contact for training providers delivering programmes across the region supporting them to translate funding into meaningful outcomes. You will manage a portfolio of providers, supporting them to meet their delivery plans through proactive contract monitoring, strong relationship management and effective performance oversight. As our provider base continues to grow, this role offers genuine scope to shape ideas, influence delivery and see first-hand how programmes positively impact communities across the region.
Job Responsibility:
Acting as the primary contact for delivery providers, including independent training providers and Voluntary sector organisations
Conducting regular performance reviews to ensure contractual commitments and KPIs are achieved
Supporting providers with compliance processes and escalating risks or concerns appropriately
Collaborating with key stakeholders and colleagues across the Directorate to maintain alignment to priorities
Working closely with the data team to produce accurate reports validate funding claims and ensure submissions meet funding rules
Completion of financial forecasting and accurate contract management reporting
Demonstrate a strong understanding of WMCA priorities and strategies, and confidently communicate these to external stakeholders
Requirements:
Experience in contract management and performance monitoring
Knowledge and experience of compliance activity and funding rules
Knowledge of government funding streams related to skills, employment or economic development
Strong numeracy and data analysis skills with excellent attention to detail
Proficiency in MS Office, particularly Excel, with the ability to manage reports, presentations and scheduling
Excellent time management and the ability to meet deadlines
Strong performance report writing skills
A proven ability to build effective working relationships with a broad range of stakeholders
What we offer:
Local Government Pension Scheme (one of the most generous pension schemes in the UK)
Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs)
28 days paid annual leave (with an option to purchase more) + Statutory days
EV car benefit scheme
Healthcare plans
Discounted gym membership, will writing, and mortgage advice
An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate
3 days of paid leave each year to volunteer
Interest-free financing through SmartTech to buy the latest technology
Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA
Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts
Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses