Skilling Strategy Manager, Delivery & Program Operations

The Delivery and Program Operations (DPO) team runs Global Skilling's end-to-end delivery and operations — including workshop and class delivery, instruction and facilitation, enrollment and registration, and the platform features behind them — to provide skilling services at scale for commercial customers, partners, and employees. Our DPO team is currently hiring Skilling Strategy Managers (SSMs) to be strategic account managers, bridging business strategy and sales skilling execution to drive end-to-end learning strategies that accelerate business outcomes. As trusted advisors, SSMs ensure every initiative supports strategic objectives—enabling Microsoft to lead as the most competent sales organization globally. You will ensure key Sales Skilling programs and Skilling plans align to the business and role needs, in partnership with business stakeholders. You will establish and drive a Rhythm of Business (ROB) that ensures cross-team engagement and continuous skilling plan motions. SSMs serve as the strategic backbone of MCAPS's skilling ecosystem, ensuring every investment advances the world's most capable and technically skilled salesforce. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.