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The Skilled Sales Support Administrator at NTT DATA is responsible for providing essential support to the sales team, managing sales order administration, and ensuring operational effectiveness. The role requires a High School diploma and solid experience with quoting tools and sales processes. Key responsibilities include vendor management, data analysis, and effective communication. The ideal candidate should possess strong organizational skills and a proactive approach to work processes. This hybrid position offers an opportunity to thrive in a fast-paced environment and contribute to the success of the sales team.
Job Responsibility:
Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them
Provides quotes for clients either from direct requests or on behalf of the sales team
Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs
Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders
Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied
Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing
Supports capacity provided on general sales related documentation through receiving, labeling, sorting, filing and distributing as is required
Captures data and maintains systems as is required by the sales process and sales team
Provides administrative support to the sales force when it is required
Uses the systems and data to produce reports when necessary
May be required to identify and recommend improvements to sales administration processes
Requirements:
Detail oriented and highly organized
Ability to work in a high paced environment
Solid analytical skills
Good communication skills both verbal and written
Must be service oriented and have a positive attitude to work
Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous
Able to work in a team and independently, applying a proactive approach to work processes
Ability to use judgement to make decisions about work process and apply improvements
High / Secondary School diploma or equivalent qualification
Solid experience with quoting tools would be an advantage
Solid administration experience, particularly quote to cash processes