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Skilled Inside Sales Client Manager

Singapore, Singapore · Job Posted May 14, 2026
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Job Description

Make an impact with NTT DATA. Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATA: The Skilled Inside Sales Client Manager has solid inside sales experience. This is a transactional role that is focused on current clients with the opportunity to engage through programmatic use cases and digital channels to acquire their technology needs. The Skilled Inside Sales Client Manager mines for new sales opportunities within an assigned account list. The Skilled Inside Sales Client Manager uses a proactive and systematic approach to working through the assigned account list which is done by leveraging company tools and methodologies to understand the client's implicit and explicit needs.

Job Responsibility

  • Manages and grows relationships and drives expansion and renewals across all solutions (foundational solutions primary) within assigned accounts
  • Minimizes churn and maximizes retention in assigned accounts
  • Drives client satisfaction throughout the entire lifecycle of the clients' buying process
  • Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions
  • Uses company sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts
  • Presents new and additional offerings to clients
  • Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale
  • Builds relationships with clients and displays an interest in and knowledge of the client environment
  • Identifies opportunities for up-selling of solutions and services and displays superior telephone etiquette
  • Identifies sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts in segment 4
  • Complies with and adheres to pre-identified governance and compliance standards as outlined by the company and escalates identified problems for investigation and resolution
  • Adheres to Finance standards and procedures to reduce costs and report associated risk

Requirements

  • Sales business acumen
  • Sales client engagement and management
  • Sales solution skills
  • Sales pursuit
  • Relevant High School Diploma or Certification
  • 2-3 years' experience in a similar role in a similar environment
  • Solid sales and client engagement experience
  • Solid experience negotiating with clients and vendor
  • Solid experience analyzing commercial information

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