Skibound Resort Rep/Tech

• Ensure communication during the guest's holiday is clear, organised and positive
• Managing ski equipment, fitting ski equipment, ordering lift passes, confirming ski school, arranging, and leading apres-ski activities as key components
• Respond to clients' questions/problems promptly and accurately
• Cash handling, completing stock and financial paperwork, accident forms and liaising with accommodation departments including Hotel Management and resort ski schools
• Ensuring the correct numbers are liaised between the hotel management, kitchen and transport
• Ensuring restaurant dietary requirements are clearly communicated to the accommodation
• Leading and inspiring the kids through evening activities like disco, quiz, crepe making and talent show
• Ensure the NPS end of stay questionnaires are completed and strive to ensure you get a 10 out of 10 rating week in and week out

• Must be 21 or over
• No formal childcare qualifications needed but previous experience working with children or young people is essential
• Customer Services, as you will be welcoming customers upon arrival, during their stay and departure
• The ability to speak conversational or fully fluent French
• Adaptable and happy to work in a fast-paced environment
• Responsible with strong organisational skills
• Confident and charismatic… inspiring and leading our young clients
• Previous knowledge and experience of fitting and maintaining ski equipment is essential
• Happy to work individually as well as part of a team
• You must be capable of managing your work time within the expectations of the clients and within your contract limits on a weekly basis
• You must have held a driving licence for at least 3 years and be confident to drive in France and in winter conditions
• Due to Brexit implications, applicants with EU documentation are preferred e.g., EU passport, French residency permit or Carte de Sejour
• UK passport holders will also be considered and will be required to go through an application process for French work permit and visa
• Previous winter season experience is a bonus!
• Organised and responsible to manage due diligence including accident forms and high value lift passes

Previous winter season experience is a bonus!

• All meals – even on your days off!
• Uniform
• On-site shared accommodation
• Ski equipment hire
• Insurance
• Role specific training once in resort
• Role progression opportunities and the chance to return for future winter and summer seasons with Skibound
• Further seasonal opportunities with our sister brands, Travelbound and JCA