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Ski School Support Staff employees work in a fun high paced indoor/outdoor environment supporting all functions of ski/snowboard school operations outside of instruction. The role has high guest interaction supporting children's programming, rental operations, guest check-in/out, lesson scanning, and lesson area lift operations.
Job Responsibility:
Safety and security of ski school children
Execute lunches for all children
Greet guests and deliver world class service
Fit guests with ski & snowboard equipment
Assist instructors with facilitation and completion of the lesson
Attend to children's basic personal needs
Be an ambassador for My Epic
provide insightful advice and friendly, hands-on My Epic support to guests in need
An aptitude for acquiring skills in user support and an eagerness to learn about My Epic functionality to support guests
Other duties as assigned
Requirements:
Strong guest service skills
Willingness to work both indoors and outside
Comfortable working with children
Strong communication skills
What we offer:
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
RSP Options (after 12 months or 2000 cumulative hours of service)
Employee Assistance Program
Excellent training and professional development
Referral Program
Health Insurance
Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)