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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Seasonal Ski Concierge. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Job Responsibility:
Deliver exceptional guest service by assisting with ski and snowboard equipment, including fitting and transporting gear
Provide personalized recommendations for ski runs, mountain dining, and resort experiences to enhance the guest's stay
Coordinate daily with Whistler Blackcomb to manage rental equipment logistics and maintain a seamless workspace experience
Transport guest ski and snowboard equipment between the resort and the Ski Concierge building at the base of Blackcomb Mountain
Ensure guests are fully prepared and equipped for skiing on either Blackcomb or Whistler Mountain
Maintain a professional and friendly outdoor presence, embodying the spirit of mountain hospitality
Requirements:
Experience skiing or snowboarding
Previous hospitality, retail and/or customer service experience
Must hold a clean BC Driver’s license
Must have excellent verbal and written skills
Valid work authorization for Canada
Nice to have:
Multilingualism an asset
What we offer:
Private, secure, and heated storage of your personal ski/snowboard gear steps from Blackcomb Gondola in Upper Whistler Village (exclusive to Four Seasons Ski Concierge staff)
Competitive wages
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs
Exclusive discount and travel programs with Four Seasons worldwide