Site Visit Coordinator

• Serve as a remote field representative responsible for managing and servicing a designated territory
• Conduct scheduled and unscheduled face-to-face visits with providers to ensure adherence to Medicaid policies and procedures
• Travel daily within the assigned territory, up to 3 hours in each direction from home, using a reliable personal vehicle
• Maintain a strong working knowledge of Medicaid policies, internal processes, and available provider resources
• Independently manage workload and territory using various reporting and tracking tools
• Monitor personal performance and workflow to ensure timely and accurate completion of assigned tasks
• Establish and maintain positive, professional relationships with providers, peers, and internal workgroups
• Actively participate in remote team trainings, workgroups, and collaborative initiatives
• Meet all contractual and program obligations while promoting a consistent and professional presence in the provider community

• Must reside in the Dallas, TX area
• Reliable personal vehicle for daily travel
• No visa restrictions
• Experience in provider-facing or healthcare support roles preferred
• Familiarity with state Medicaid programs
• Ability to self-monitor and work independently
• Strong organizational skills and attention to detail
• Comfortable working remotely and participating in virtual team activities
• No vaccination mandate required for this role

Mileage reimbursement provided at $0.70 per mile