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Site Visit Coordinator

United States, Dallas · Job Posted March 18, 2026
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Job Description

We are seeking a Site Visit Coordinator to join our Business Process Delivery team, supporting healthcare providers in understanding and complying with Medicaid program requirements. This role combines in-person provider engagement with remote coordination and reporting responsibilities. The ideal candidate will be self-motivated, detail-oriented, and capable of managing a travel-based schedule while maintaining strong relationships with providers across a designated territory.

Job Responsibility

  • Serve as a remote field representative responsible for managing and servicing a designated territory
  • Conduct scheduled and unscheduled face-to-face visits with providers to ensure adherence to Medicaid policies and procedures
  • Travel daily within the assigned territory, up to 3 hours in each direction from home, using a reliable personal vehicle
  • Maintain a strong working knowledge of Medicaid policies, internal processes, and available provider resources
  • Independently manage workload and territory using various reporting and tracking tools
  • Monitor personal performance and workflow to ensure timely and accurate completion of assigned tasks
  • Establish and maintain positive, professional relationships with providers, peers, and internal workgroups
  • Actively participate in remote team trainings, workgroups, and collaborative initiatives
  • Meet all contractual and program obligations while promoting a consistent and professional presence in the provider community

Requirements

  • Must reside in the Dallas, TX area
  • Reliable personal vehicle for daily travel
  • No visa restrictions
  • Experience in provider-facing or healthcare support roles preferred
  • Familiarity with state Medicaid programs
  • Ability to self-monitor and work independently
  • Strong organizational skills and attention to detail
  • Comfortable working remotely and participating in virtual team activities
  • No vaccination mandate required for this role

What we offer

Mileage reimbursement provided at $0.70 per mile

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