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Site Visit Coordinator

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MMC Group LP

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Location:
United States , Dallas

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Category:
-

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Contract Type:
Not provided

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Salary:

24.00 USD / Hour
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Job Description:

We are seeking a Provider Relations Representative to support Medicaid program operations through direct engagement with healthcare providers across the Dallas territory. This role combines remote work with extensive field-based responsibilities, focusing on provider education, compliance, and relationship management. The ideal candidate is highly self-directed, comfortable working independently, and experienced in provider-facing or healthcare support environments, with strong knowledge of Medicaid programs and policies.

Job Responsibility:

  • Conduct scheduled and unscheduled in-person visits with healthcare providers within the assigned territory
  • Educate providers on Medicaid policies, procedures, and available resources
  • Ensure provider compliance with program requirements and identify areas for improvement
  • Build and maintain strong, professional relationships with provider offices and stakeholders
  • Independently manage a designated territory using internal reporting tools and systems
  • Plan and organize daily travel schedules to maximize efficiency and coverage
  • Track activities, document visits, and maintain accurate records of provider interactions
  • Monitor personal performance metrics and ensure timely completion of all assigned tasks
  • Maintain up-to-date knowledge of Medicaid policies, procedures, and regulatory requirements
  • Support adherence to contractual and program guidelines
  • Utilize internal systems and reports to monitor compliance and performance
  • Participate in remote team meetings, trainings, and cross-functional initiatives
  • Partner with internal teams to address provider concerns and improve service delivery
  • Identify trends, challenges, and opportunities for process improvement

Requirements:

  • Experience in a provider-facing, healthcare support, or Medicaid-related role
  • Strong knowledge of State Medicaid programs and provider policies
  • Proven ability to work independently in a remote, field-based role
  • Excellent interpersonal, verbal, and written communication skills
  • Strong time management and territory organization skills
  • Experience with travel and expense reporting
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
  • Experience with Adobe Acrobat and document management tools
  • Ability to utilize reporting systems and internal applications effectively
  • Must reside locally within the Dallas, TX area
  • Valid driver's license, reliable personal vehicle, and ability to travel extensively
  • Ability to manage a daily travel schedule with significant driving requirements

Nice to have:

  • Healthcare professional with experience working directly with providers or clinics
  • Strong understanding of Medicaid programs and compliance expectations
  • Self-motivated and comfortable working independently in a remote environment
  • Organized and detail-oriented, with the ability to manage a territory effectively
  • Professional communicator who can build trust and influence provider behavior
What we offer:
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Additional voluntary benefits
  • Mileage reimbursement: $0.70 per mile

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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