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Temp role for 12 months. R&D Engineering Services (RDES) provides Facilities Management, Engineering and Capital Project services tailored to the needs of R&D across its technical sites within GSC’s Engineering and EHS organization. This role will partner with R&D leadership, RDES operations management, and key Service Delivery Partners to drive transformation initiatives at the GSK Research and Development (R&D) site in Heidelberg, Germany. The site is located on the campus of the European Molecular Biology Laboratory (EMBL) and offers a highly interdisciplinary scientific environment that enables technological innovation and helps translate research discoveries into meaningful scientific and business value for GSK. In collaboration with R&D leadership, the Site Transformation Lead will develop a deep understanding of business strategies and priorities and map out clearly where there are gaps in operational effectiveness to support these. This role will be accountable to develop and deliver a site transformation plan that may include business process improvements, enhanced governance and culture and engagement initiatives in order to address identified pain points and embed long-term, sustainable change. This role will foster a culture of transparency and trust with operations teams, service partners and customers. There is a requirement to be present a minimum of 4 days on site per week.
Job Responsibility
Work with R&D and RDES leadership to define key success criteria for the transformation at Heidelberg and develop and drive completion of a site transformation plan
Obtain feedback from R&D Heidelberg and translate to measurable actions as part of the site transformation plan
Roll-out strengthened site governance and cadence of meetings with key stakeholders
Agree and implement streamlined and effective communication flows and act as a point of escalation to RDES LT
Work with broader RDES site leadership to understand and roll-out best practice as appropriate
Develop and support tracking of site performance dashboard
Work with the site operations manager to ensure service partner performance is measured in line with agreed contract scope and metrics
Collaborate with key stakeholders to identify culture and engagement initiatives to strengthen relationships that underpin long-term, sustainable change
Requirements
Bachelor’s degree or equivalent
Specialization in Project Management, Business Administration, Operations Management, or similar
7+ years of experience managing operations and/or leading and supporting change initiatives in complex organizations
Experience preferably within an R&D environment
Highly organized with strong project management skills and the ability to drive multiple workstreams through to completion simultaneously
Ability to work cross-functionally across facilities operations, capital project delivery, engineering, tech, communications, and change enablement groups
Excellent interpersonal, presentation, and persuasive communication skills
Ability to think and act strategically and engage in long-term planning
Strong customer focus, with dedication to understanding and meeting R&D customer needs
Excellent oral and written communication skills in English and German
Nice to have
Master’s degree or equivalent
Specialization in Business Administration, Organisational Change, Operations Management, or similar
Experience in facilities management
Familiarity with change management methodologies
Knowledge of Research & Development in the pharmaceutical industry